Product and account help
The planned support path uses request IDs and safe operational metadata. Support tools are not intended to expose résumé text, Career Memory bodies, exact compensation, or private job descriptions.
Contact
The right question should reach the right owner.
MeritLog's complete support plan separates product help, privacy requests, security reports, billing questions, and public-source corrections so sensitive career content does not drift into general inboxes.
Contact collection is not active in this foundation preview. Do not submit private career records through an unverified channel.
Privacy and security
Dedicated launch channels will cover privacy choices, export or deletion status, security reports, and incident communication after ownership and response procedures are verified.
Source corrections
A separate correction and takedown path is planned for permitted public data so a source owner can identify an affected record without receiving private user information.
Support design
Resolve the problem without copying the private record.
Route the request by product, privacy, security, billing, or source-correction purpose.
Collect only the minimum safe identifiers and a request ID needed to investigate.
Keep private document bodies, credentials, job text, contact details, and exact compensation out of ordinary support tooling.
Explain what happened, what was saved, what was not changed, and the next recovery action.
Track ownership and response status without representing an unresolved vendor or processor action as complete.
Protected product preview
Your career, remembered. Your next move, prepared.
Use the product, privacy, and security preview routes to review the planned experience in this environment.