DesignOn-site

Operator

AvePoint · On-site

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Last seen by MeritLog September 8, 2026Source: GreenhouseSource version: greenhouse-job-board-v1

MeritLog read this listing from AvePoint's Greenhouse job board and last checked it on September 8, 2026.

Source: the employer's Greenhouse job board. Open the original listing for current details.

Job details

Work model: On-site
Salary: Not listed by source
Location: Singapore

Hiring context

How this role compares at AvePoint

AvePoint has 298 live roles in MeritLog’s catalog across 11 job families, and 58 of them are in design. 0 of those listings publish a pay range, a disclosure rate of 0%.

AvePoint concentrates this hiring in:

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

What you'd do

Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities
Identifying opportunities for automation within production processes to streamline operations and reduce manual
Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and
Being accountable for resolving the incident with workaround or permanent solution.
Participate in troubleshooting system and network connectivity problems before escalation.
Monitoring production metrics and performance indicators to ensure targets are met.
Ensuring compliance with safety and regulatory standards in production.
Other ad-hoc duties as instructed.
Strong analytical skills: The ability to analyse production processes and identify areas for improvement and
Technical Proficiency: Profound knowledge of production systems issues and effective solutions to enhance
Problem-Solving Aptitude: A knack for troubleshooting production issues and devising effective solutions to
Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and
Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc would be an advantage.
Able to work shift duties. o The shift hours are as follow:
1st shift - 7:00 am to 3:00 pm
2nd shift - 2:45 pm to 10:30 pm
3rd shift - 10:15 pm to 07:15 am
Two days 1st shift, followed by
Two days 2nd shift, followed by ▪ Two days 3rd shift, followed

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

Job Summary The candidate will play a key role in automating production operations, ensuring seamless integration with the daily monitoring operations of the Agency’s IT systems. Key Responsibilities • Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities to sharpen Production stability, stakeholders experience and overall service quality. • Identifying opportunities for automation within production processes to streamline operations and reduce manual intervention. • Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and chairing all investigation activities. • Being accountable for resolving the incident with workaround or permanent solution. • Participate in troubleshooting system and network connectivity problems before escalation. • Monitoring production metrics and performance indicators to ensure targets are met. • Ensuring compliance with safety and regulatory standards in production. • Other ad-hoc duties as instructed. What we are looking for • Strong analytical skills: The ability to analyse production processes and identify areas for improvement and optimisation. • Technical Proficiency: Profound knowledge of production systems issues and effective solutions to enhance operation efficiency. • Problem-Solving Aptitude: A knack for troubleshooting production issues and devising effective solutions to enhance operational efficiency. • Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTC, keypress units, etc. • Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc would be an advantage. • Able to work shift duties. o The shift hours are as follow: ▪ 1st shift - 7:00 am to 3:00 pm ▪ 2nd shift - 2:45 pm to 10:30 pm ▪ 3rd shift - 10:15 pm to 07:15 am o The 8-day rotational shift pattern is as below: ▪ Two days 1st shift, followed by ▪ Two days 2nd shift, followed by ▪ Two days 3rd shift, followed by ▪ Two off days. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

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