Salesforce Administrator
AvePoint · On-site
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MeritLog keeps this source-backed description for reference. Availability is not verified, and there is no application link here.
Source: the employer's Greenhouse job board. Open the original listing for current details. Availability is not verified for this retained page.
Job details
- Work model
- On-site
- Salary
- Not listed by source
- Location
- Singapore
What the role asks for
What you'd do
- Ensure system availability, performance, and data integrity within Salesforce
- Manage users, roles, profiles, permission sets, and access controls
- Perform routine system maintenance, including data quality checks, backups, and updates
- Monitor and troubleshoot system issues, including integrations, workflows, and automation errors
- Coordinate with internal teams and vendors for system enhancements, patches, and issue resolution
- Act as the subject matter expert (SME) for Salesforce functionalities and best practices
- Provide day-to-day support to business users, including issue resolution and request handling
- Conduct user training and onboarding sessions on Salesforce usage and features
- Translate business requirements into system configurations and solutions
- Configure and maintain objects, fields, validation rules, workflows, flows, and page layouts
- Support process automation using tools such as Flow and Process Builder
- Manage reports and dashboards to support business insights and decision-making
- Assess enhancement requests for technical feasibility within Salesforce
- Provide solution recommendations, effort estimation, and highlight potential constraints
- Collaborate with developers or architects for more complex customizations and integrations
- Maintain data quality, consistency, and security standards
- Support data migration, cleansing, and deduplication activities
- Ensure compliance with internal policies and data governance practices
- Maintain documentation of system configurations, processes, and changes
- Identify opportunities to improve system efficiency and reduce manual processes
- Stay updated on Salesforce releases and recommend new features where applicable
- Proven experience as a Salesforce Administrator
- Strong understanding of Salesforce configuration (objects, fields, workflows, flows, security model)
- Experience in user management, reporting, and dashboard creation
- Knowledge of integrations and data management best practices
- Strong troubleshooting and problem-solving skills
- Good stakeholder communication and ability to translate business needs into system solutions
What they're asking for
- Salesforce Administrator certification (preferred)CredentialPreferred
- Experience working in cross-functional teamsSkillPreferred
- Proactive mindset with a focus on process improvementSkillPreferred
Parsed by MeritLog from the employer’s own posting. The full description follows below.
Job description
Role Overview The Salesforce Administrator is responsible for the end-to-end administration, maintenance, and optimization of the Salesforce platform. This role ensures system stability, supports business users, assesses technical feasibility for enhancement requests, and drives continuous improvement in CRM processes and data management. Key Responsibilities Platform Administration & Operations • Ensure system availability, performance, and data integrity within Salesforce • Manage users, roles, profiles, permission sets, and access controls • Perform routine system maintenance, including data quality checks, backups, and updates • Monitor and troubleshoot system issues, including integrations, workflows, and automation errors • Coordinate with internal teams and vendors for system enhancements, patches, and issue resolution User Support & Enablement • Act as the subject matter expert (SME) for Salesforce functionalities and best practices • Provide day-to-day support to business users, including issue resolution and request handling • Conduct user training and onboarding sessions on Salesforce usage and features • Translate business requirements into system configurations and solutions Configuration & Customization • Configure and maintain objects, fields, validation rules, workflows, flows, and page layouts • Support process automation using tools such as Flow and Process Builder • Manage reports and dashboards to support business insights and decision-making Feasibility Assessment & Solution Advisory • Assess enhancement requests for technical feasibility within Salesforce • Provide solution recommendations, effort estimation, and highlight potential constraints • Collaborate with developers or architects for more complex customizations and integrations Data Management & Governance • Maintain data quality, consistency, and security standards • Support data migration, cleansing, and deduplication activities • Ensure compliance with internal policies and data governance practices Documentation & Continuous Improvement • Maintain documentation of system configurations, processes, and changes • Identify opportunities to improve system efficiency and reduce manual processes • Stay updated on Salesforce releases and recommend new features where applicable Required Skills & Experience • Proven experience as a Salesforce Administrator • Strong understanding of Salesforce configuration (objects, fields, workflows, flows, security model) • Experience in user management, reporting, and dashboard creation • Knowledge of integrations and data management best practices • Strong troubleshooting and problem-solving skills • Good stakeholder communication and ability to translate business needs into system solutions Desirable Attributes • Salesforce Administrator certification (preferred) • Experience working in cross-functional teams • Proactive mindset with a focus on process improvement • Ability to work independently and manage multiple priorities Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
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