Salesforce Marketing Cloud (SFMC) Specialist
AvePoint · On-site
MeritLog read this listing from AvePoint's Greenhouse job board and last checked it on September 21, 2026.
Source: the employer's Greenhouse job board. Open the original listing for current details.
Job details
- Work model
- On-site
- Salary
- Not listed by source
- Location
- Singapore
Hiring context
How this role compares at AvePoint
AvePoint has 295 live roles in MeritLog’s catalog across 12 job families, and 7 of them are in marketing. 0 of those listings publish a pay range, a disclosure rate of 0%.
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Job description
Key Responsibilities • Platform Maintenance & Operations • Ensure continuous availability, performance, and security of Salesforce Marketing Cloud. • Perform routine checks and maintenance of Automation Studio, Journey Builder, Email Studio, and other SFMC modules. • Monitor and troubleshoot issues related to data sync, send failures, and integration anomalies. • Coordinate with internal teams to apply platform updates, patches, and resolve system bugs. • Client Guidance & Enablement • Act as the subject matter expert (SME) on SFMC functionalities and best practices. • Guide clients on using SFMC modules to achieve marketing objectives (e.g., email personalization, journey automation). • Support onboarding and training sessions for client teams on campaign management and reporting. • Translate client requirements into SFMC capabilities and workflows. • Feasibility Assessment & Solution Advisory • Assess new marketing or integration requests for technical feasibility within SFMC. • Evaluate compatibility of proposed solutions with existing data models, automation flows, and business rules. • Provide effort estimation, solution options, and highlight possible constraints to stakeholders. • Collaborate with architects or developers to design scalable and sustainable solutions. • Campaign Support & Optimization • Monitor campaign performance and provide insights or recommendations for optimization. • Documentation & Process Improvement • Maintain documentation of configurations, processes, and changes within the system. • Propose and implement improvements to streamline operational workflows and reduce manual overhead. • Stay updated on new SFMC features and releases, advising clients on potential adoption. Required Skills & Experience • Proficiency in Salesforce Marketing Cloud, including Email Studio, Automation Studio, Journey Builder, Contact Builder, and Content Builder. • Strong understanding of data extensions, subscriber management, and marketing automation. • Technical troubleshooting and maintenance skills, especially in resolving platform issues (e.g., data sync errors, send failures). • Excellent client communication and stakeholder management abilities. • Ability to translate business requirements into platform capabilities and explain technical concepts in a business-friendly manner. • Experience in feasibility analysis and solution design for marketing and integration requests. • Critical thinking to assess options, limitations, and suggest scalable solutions. Desirable Attributes • Experience mentoring or training junior staff. • Proactive in process improvement and documentation. • Ability to work independently and as part of a cross-functional team. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.