Manager, Enterprise Growth (Customer Success)
Clay Labs · Hybrid
MeritLog read this listing from Clay Labs's Ashby job board and last checked it on September 12, 2026.
Source: the employer's Ashby job board. Open the original listing for current details.
Job details
- Work model
- Hybrid
- Salary
- $190K - $230K
- Location
- New York
- Company website
- clayrun.notion.site
Hiring context
How this role compares at Clay Labs
Clay Labs has 57 live roles in MeritLog’s catalog across 9 job families, and 8 of them are in marketing. 50 of those listings publish a pay range, a disclosure rate of 88%.
This role's posted range of $190K - $230K sits above 53% of the 49 other Clay Labs roles quoted over the same currency and period.
Clay Labs concentrates this hiring in:
Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.
What the role asks for
What you'd do
- Hire, develop, and lead a team of Enterprise Growth Strategists who embody Clay’s values - curiosity, creativity, and customer obsession.
- Foster a culture of learning, accountability, and excellence, where experimentation is encouraged and insights are shared freely.
- Motivate your team to build deep, trusted partnerships with customers, helping them define success and deliver measurable value.
- Own key customer relationships yourself - setting the bar for engagement, advocacy, and strategic influence.
- Serve as an escalation point and problem-solver, helping turn challenges into opportunities for stronger collaboration.
- Partner cross-functionally with Sales, Product, Engineering, and Marketing to represent the voice of the customer and shape our roadmap around their needs.
- Forecast, track, and report on KPIs tied to expansion, retention, and customer health - using data to tell a story and guide decisions.
- Identify opportunities to innovate and scale our approach to enterprise success - designing playbooks, frameworks, and strategies that amplify impact.
What they're asking for
- 2+ years of experience leading teams in Customer Success, Account Management, or a similar customer growth functionExperience
- 5+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS companyExperience
- A track record of driving revenue growth, expansion, and retentionSkill
- A passion for coaching and developing others - you get energy from seeing your team thriveSkill
- Exceptional relationship-building and communication skills, across both customers and internal teamsSkill
- The ability to simplify complexity - finding creative solutions and guiding your team through ambiguitySkill
- A love of systems thinking - identifying bottlenecks, building scalable processes, and driving continuous improvementSkill
- A growth mindset and comfort with fast-paced, entrepreneurial environmentsSkill
Parsed by MeritLog from the employer’s own posting. The full description follows below.
Job description
ABOUT CLAY AI is unleashing the biggest wave of company creation in history. Clay's mission is to be the engine those companies use to grow to their full potential. Clay predicts the next best action for your business and then helps you take it. We started by aggregating the best data for B2B companies. Then, we built the infrastructure to run any personalized campaign on top of it, including emails, ads, landing pages, and workflows that make reps more productive. Now, we're building agents that can help grow your company for you. We're already helping thousands of customers - including Anthropic, OpenAI, Google, and Visa - go to market with unique data, signals, and AI research. In 2026, we raised a $115M Series D https://www.linkedin.com/safety/go/?url=https%3A%2F%2Fwww.nytimes.com%2F2026%2F09%2F09%2Fbusiness%2Fdealbook%2Fclay-ai-fundraising.html%3Fsmid%3Durl-share%26unlocked_article_code%3D1._1A.E5rN.MeYsbgEsUKbB&urlhash=XS4q&mt=4bpSf4a8omAKuAHqAqZx6C11QpbLK_QwIhSV7gSf4Wf9aywPF_KBSiX9IkWE1AhXBEjPH8mK6fAEN7CMFlpvo0lPAtKRjs-dhgzYqHiVKUMCRtw0jScFgxWCRRfYs4HCX0YL9L6PCQz-edBLinvRdU_TaVUL2dA3&isSdui=true&lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3BoQmIsufoRJm7X2HC5Rqd%2Fw%3D%3D at $7.1B Valuation led by Wellington - and are on track to cross $200M in revenue this quarter. We also launched a $1M Scholarship fund for GTME Education. Some things to know about us: - Our community http://community.clay.com includes 17,000+ customers, 200+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack. - Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more. - All employees can work with world-class coaches who specialize in creativity, management, and more. - Our operating principles - including negative maintenance and non-attached action - guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf. - Read about us in the NYT https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.html, Forbes http://google.com/search?q=forbes+clay&rlz=1C5OZZY_enUS1155US1155&oq=forbes+clay&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBBzkzM2owajSoAgOwAgHxBVAe8UAxJx_p&sourceid=chrome&ie=UTF-8, First Round Review https://review.firstround.com/podcast/inside-clays-unconventional-path-to-1-25b/, and more https://www.clay.com/press. Hear from our employees directly on our Glassdoor https://www.glassdoor.com/Overview/Working-at-Clay-EI_IE9850794.11,15.htm page! MANAGER, ENTERPRISE GROWTH @ CLAY We’re growing our Growth Strategy (Customer Success) team at Clay - the group that helps our customers unlock their full potential. Our mission is simple but ambitious: empower every team to use Clay as their growth engine. As the Manager of our Enterprise Growth Strategy team, you’ll lead a group of world-class strategists who act as trusted advisors to our customers. You’ll hire, coach, and inspire a team that drives meaningful business outcomes, builds lasting partnerships, and helps our customers turn their biggest goals into reality. This is a high-impact role - you’ll shape how some of the most innovative companies in the world use Clay to scale, and directly influence revenue growth, retention, and the customer experience. WHAT YOU'LL DO You’ll be a builder, a coach, and a connector. Specifically, you will: - Hire, develop, and lead a team of Enterprise Growth Strategists who embody Clay’s values - curiosity, creativity, and customer obsession. - Foster a culture of learning, accountability, and excellence, where experimentation is encouraged and insights are shared freely. - Motivate your team to build deep, trusted partnerships with customers, helping them define success and deliver measurable value. - Own key customer relationships yourself - setting the bar for engagement, advocacy, and strategic influence. - Serve as an escalation point and problem-solver, helping turn challenges into opportunities for stronger collaboration. - Partner cross-functionally with Sales, Product, Engineering, and Marketing to represent the voice of the customer and shape our roadmap around their needs. - Forecast, track, and report on KPIs tied to expansion, retention, and customer health - using data to tell a story and guide decisions. - Identify opportunities to innovate and scale our approach to enterprise success - designing playbooks, frameworks, and strategies that amplify impact. WHAT YOU'LL BRING We’re looking for a mix of strategic leadership, operational rigor, and deep customer empathy. You might be a great fit if you have: - 2+ years of experience leading teams in Customer Success, Account Management, or a similar customer growth function - 5+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS company - A track record of driving revenue growth, expansion, and retention - A passion for coaching and developing others - you get energy from seeing your team thrive - Exceptional relationship-building and communication skills, across both customers and internal teams - The ability to simplify complexity - finding creative solutions and guiding your team through ambiguity - A love of systems thinking - identifying bottlenecks, building scalable processes, and driving continuous improvement - A growth mindset and comfort with fast-paced, entrepreneurial environments
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