Founder's Associate

Job details

Work model

Not provided by source

Salary

Not listed by source

Location

Berlin

Job description

About the Role This is a founding-stage role sitting at the heart of a fast-growing personalized health diagnostics startup based in Berlin. You'll work directly with the co-founders to move ideas to production quickly, eliminate manual work through AI and automation, and build the repeatable, measurable systems that improve member outcomes - all within a regulated health context. The engagement is 3–6 months with real potential for conversion to a full-time role based on fit. It's hands-on, technical, and high-impact from day one - low bureaucracy, high ownership. What You'll Do • Work directly with founders in a fast-moving environment to ship ideas quickly and reduce operational drag. • Automate and eliminate manual ops work using AI, code, and clean processes - not manage tasks by hand. • Own customer onboarding and technical setup to move members through the funnel efficiently. • Run day-to-day operations including acquiring blood testing locations and managing logistics (sample flow, shipping, escalations). • Recruit, onboard, and schedule mobile field staff (e.g., mobile nurses). • Manage customer support and concierge workflows - handling member requests and action plans. • Structure pipelines for product and sales to surface member feedback and patterns to the team. • Build internal tools and automations using AI agents, n8n, Lovable, Retool, Zapier, and Claude/GPT APIs. • Track ops KPIs with SQL (cycle times, error rates, stockouts) and convert ad hoc processes into measurable systems. What We're Looking For Required: • Strong ownership mindset with a bias to action - hands-on, structured, and clear about process. • Proven ability to turn manual processes into measurable, repeatable, automated systems. • Experience recruiting, onboarding, and scheduling field staff and managing logistics operations. • Technically capable: comfortable with basic SQL, APIs, and building tools with Lovable / Retool / n8n. • AI-native: daily use of Claude, GPT, Cursor or similar; automations-first mindset. • Strong communication skills in both German and English. • Background studying or working in Computer Science, Engineering, Life Sciences, or a related field. • Evidence of side projects, prototypes, or code (e.g., GitHub activity). Nice to have: • Experience in healthtech or other regulated environments. • Prior exposure to early-stage startup or founder-led environments. Compensation & Benefits Compensation details are available on request. This role is structured as a 3–6 month founding-stage engagement with conversion to full-time possible based on mutual fit. Location This role is on-site in Berlin, Germany. Visa sponsorship is not available - candidates must already be authorized to work in Germany. Find more English Speaking Jobs in Germany on Arbeitnow