Founder's Associate (GTM/Sales)

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About the Role We're a fast-growing, AI-native B2B SaaS startup building intelligent customer support tooling for technical teams - think automated complex ticket resolution, AI copilot for agents, and deep integrations with tools like Zendesk, Jira, and Slack. Our small but high-conviction team (under 15 people) is looking for a Founder's Associate (GTM/Sales) to sit at the very front of our go-to-market motion. You'll work directly alongside the CEO, helping shape and execute our GTM strategy from the ground up. This is a high-ownership, high-impact role - not a support role. If you love the thrill of early outbound, sharp discovery conversations, and building AI-native sales processes, this is for you. On-site in Munich, Germany is required. Visa sponsorship is not available. What You'll Do • Own frontline outreach - craft smart outbound campaigns and reach out to the right prospects via email, LinkedIn, and phone to book discovery calls. • Generate and qualify lead lists; identify and prioritise high-potential accounts. • Lead and participate in discovery calls, establish shared communication channels, and guide qualified leads into the trial experience. • Experiment with new growth and outbound channels, taking full ownership of what you test. • Track every step of the pipeline meticulously and continuously improve conversion rates. • Leverage AI tools to the maximum extent across all responsibilities - and help build genuinely AI-native internal workflows alongside the team. • Partner closely with the CEO to iterate on GTM strategy based on real market signals. What We're Looking For Must-haves (dealbreakers if missing): • Native-level fluency in German - non-negotiable for this role. • Hands-on experience with CRM tools and outbound sales workflows, including accurate pipeline tracking and reporting. • Proven experience crafting and executing outbound campaigns (email, LinkedIn, cold calls) and leading discovery calls. • Experience with GTM strategy development and execution in a startup environment. • Located in Munich or genuinely willing to relocate; fully on-site role. • Strong ownership mindset - you take responsibility for your work and its outcomes. • Comfort using AI and LLMs in day-to-day workflows; you don't just dabble, you actively explore what's possible. • Thrives in small, high-accountability teams where everyone wears multiple hats. Nice to have: • Experience at a B2B SaaS, AI, or customer support software company (e.g. Intercom, Freshworks, Zendesk, Gorgias, or similar). • Track record of impressive results - from past roles or even side projects - that you're excited to talk about. • A habit of continuously pushing to improve your work and its impact. Location & Work Arrangement • Location: Munich, Germany (on-site) • Remote: Not available for this role • Visa sponsorship: Not available Find Jobs in Germany on Arbeitnow

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