Operations Intern → Full-Time

Job details

Work model

Not provided by source

Salary

Not listed by source

Location

Berlin

Job description

About the Role This is not a classic ops internship. We don't want someone who manages operations - we want someone who automates them away. You'll report directly to a founder and own real parts of the business from day one: no slide decks, no shadow work, no coffee runs. If something is broken, you fix it. If something is manual, you kill it. This is a 3–6 month paid internship with a clear path to convert into a full-time Operations role for the right person. We're a pre-seed healthtech startup building a personalized preventive health platform - biomarker testing, clinician-reviewed insights, and concierge support for members across Europe. What You'll Do • Own the customer experience end-to-end: onboarding, blood draw scheduling, results delivery, and retention • Coordinate multi-stakeholder partnerships across Europe - lab partners, phlebotomy clinics, and supplement manufacturers • Build and maintain internal ops tooling and automation workflows using n8n, Make, Zapier, Notion, Linear, and Airtable • Write Python scripts to eliminate repetitive manual work • Design and scale operational playbooks so we can grow to 10× the customers without 10× the headcount • Identify process gaps and drive fixes independently, with speed and low overhead What We're Looking For Hard requirements (dealbreakers): • Native German proficiency - you will communicate daily with German clinics, partners, and customers • Fluent English (written and spoken) • Eligible to work in Germany; visa sponsorship is not available • Able to work on-site in Berlin, Monday–Friday (in-person presence required) Required skills & experience: • 0–2 years of experience in operations, logistics, or a related field • Pursuing or recently graduated from a rigorous program (engineering, business, life sciences, or computer science) • Hands-on experience with workflow automation tools (n8n, Zapier, Make) and Python scripting • Experience building internal tooling with Notion, Linear, and/or Airtable • Experience coordinating complex, multi-party partnerships - ideally across European markets • Proven track record of owning customer experience end-to-end • Owner mindset: fast execution, comfort with ambiguity, and a bias toward action • Genuine enthusiasm for preventive health and longevity Compensation & Benefits • Salary: €30,000–€36,000 annually (internship rate; full-time compensation reviewed upon conversion) • Internship duration: 3–6 months with a defined full-time conversion path • Direct exposure to founding-team decision-making and real ownership from day one Location • Berlin, Germany - fully on-site, Monday through Friday • Remote work is not available for this role • Visa sponsorship is not provided Find Jobs in Germany on Arbeitnow