Technical Account Manager
Clera · Remote
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Job details
- Work model
- Remote
- Salary
- Not listed by source
- Location
- remote
Job description
About the Role Join a fast-moving, early-stage marketing AI company that is automating the marketing services industry - starting with SEO and AI search optimization. Our platform uses autonomous agents to drive organic growth, content strategy, backlink building, and ad campaign management for B2B SaaS startups. As a Technical Account Manager, you'll be the primary technical partner for a portfolio of fast-growing startup clients, helping them unlock measurable growth outcomes from the platform. What You'll Do • Serve as the primary technical point of contact for clients, driving platform adoption and delivering measurable growth results. • Translate client needs into clear technical requirements and coordinate with product and engineering teams to deliver solutions. • Onboard new customers and coach them on best practices to optimize their marketing ROI. • Collaborate cross-functionally with product, engineering, and customer success to resolve issues and ensure clients realize value quickly. • Monitor client success metrics and provide strategic, data-driven recommendations to continuously improve growth outcomes. What We're Looking For Required: • Experience at a fast-growth startup with a demonstrated track record of delivering measurable wins. • Hands-on familiarity with marketing automation tools, data workflows, and integrations. • Proven ability to onboard and coach customers to drive platform adoption and ROI. • Ability to translate ambiguous client needs into concrete technical requirements and work closely with engineering and product. • Experience tracking success metrics and turning data into strategic recommendations. • Exceptional written and verbal communication skills - clear, persuasive, and client-ready. • High technical aptitude; strong CS fundamentals or equivalent problem-solving capability is a plus. • High EQ and comfort operating in a fast-paced, ambiguous, early-stage environment. • US work authorization required - visa sponsorship is not available. Nice to Have: • Industry experience in marketing services, SEO, or AI search optimization (AEO). Compensation & Benefits • Salary: $90,000 – $122,000 USD annually • Early-stage equity opportunity at a well-funded, high-growth startup Location • On-site in New York City (SoHo), NY - this is a fully in-office role; remote is not available. Find Jobs in Germany on Arbeitnow