Heavy Tow Truck Operator

Job details

Work model

On-site

Salary

$22 - $30

Location

Des Moines, IA

Hiring context

How this role compares at Cogent Talent Solutions

Cogent Talent Solutions has 182 live roles in MeritLog’s catalog across 12 job families, and 7 of them are in customer support. 163 of those listings publish a pay range, a disclosure rate of 90%.

This role's posted range of $22 - $30 sits above 32% of the 79 other Cogent Talent Solutions roles quoted over the same currency and period.

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

Position Summary:   We are looking for a dependable and skilled Heavy Wrecker & Light-Duty Tow Operator to join our towing and recovery team. This role is responsible for safely operating heavy wreckers and rotators for large-scale recoveries, while also handling light-duty towing and roadside service for passenger vehicles. The ideal candidate is versatile, safety-conscious, and committed to providing professional customer service in both heavy and light-duty operations. Key Responsibilities • Safely operate heavy-duty wreckers and recovery equipment to tow and recover commercial trucks, buses, and heavy machinery. • Perform light-duty towing and roadside assistance for passenger vehicles, including jump starts, lockouts, tire changes, and fuel deliveries. • Assess accident and breakdown scenes, determine recovery needs, and execute plans in a safe, efficient manner. • Properly rig, secure, and transport vehicles of all sizes using approved equipment and methods. • Communicate with dispatch, customers, and emergency responders to coordinate safe and timely service. • Complete accurate service tickets, condition reports, and time logs for all calls. • Conduct daily inspections of trucks and towing equipment; report any maintenance issues. • Adhere to DOT, OSHA, and company safety standards in all towing and recovery operations. • Represent the company with professionalism and courtesy at every call. Qualifications • Experience operating heavy wreckers or recovery equipment (preferred). • Prior light-duty towing or roadside assistance experience a plus. • Strong knowledge of recovery, rigging, and safety techniques for both light and heavy vehicles. • Ability to work flexible hours, including nights, weekends, and on-call rotations. • Strong communication skills and customer service mindset. Benefits • Competitive pay • Health, dental, and vision insurance • Retirement plan with company match • Paid time off and holidays