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Principal, Account Management

Coupang · On-site

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Last seen by MeritLog September 12, 2026Source: GreenhouseSource version: greenhouse-job-board-v1

Source: the employer's Greenhouse job board. Open the original listing for current details. Availability is not verified for this retained page.

Job details

Work model: On-site
Salary: Not listed by source
Location: Taipei, Taiwan

What the role asks for

What you'd do

Strategic Growth Management: Partner with large sellers to increase selection and exposure on the platform, which in turn will drive customer reviews and long-term repeat purchase rates.
Visibility & Exposure Optimization: Advise sellers on utilizing platform-driven exposure tools to feature products in high-traffic areas such as the site homepage, daily deal sections, and specialized category pages.
Data-Driven Pricing Strategy: Leverage internal marketplace data to recommend optimized pricing levels that are predicted to drive maximum sales volume and improve eligibility for premium site placement.
Portfolio Health & Eligibility: Monitor seller performance to ensure products meet essential benchmarks, such as maintaining specific recent sales volumes and stock levels required for promotional eligibility.
Logistics & Fulfillment Advisory: Guide sellers on shipping standards, including the implementation of free shipping models which are preferred by customers and often serve as a prerequisite for enhanced platform exposure.

What they're asking for

Marketplace Expertise: Extensive experience in eCommerce account management, with a proven track record of scaling high-volume seller accounts.Skill
Algorithmic Proficiency: Deep understanding of how personalized discovery algorithms and internal marketplace logic dictate product visibility to potential buyers.Skill
Operational Agility: Ability to manage complex promotional lifecycles, from initial selection and condition setting to real-time performance tracking and post-promotion analysis.Skill
Analytical Mindset: Strong ability to evaluate business performance based on price competitiveness, fulfillment speed, and inventory health.Skill
Stakeholder Communication: Excellent interpersonal skills to provide clear guidance on platform policies and help sellers navigate internal review processes.Skill

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

Key Responsibilities • Strategic Growth Management: Partner with large sellers to increase selection and exposure on the platform, which in turn will drive customer reviews and long-term repeat purchase rates. • Visibility & Exposure Optimization: Advise sellers on utilizing platform-driven exposure tools to feature products in high-traffic areas such as the site homepage, daily deal sections, and specialized category pages. • Data-Driven Pricing Strategy: Leverage internal marketplace data to recommend optimized pricing levels that are predicted to drive maximum sales volume and improve eligibility for premium site placement. • Portfolio Health & Eligibility: Monitor seller performance to ensure products meet essential benchmarks, such as maintaining specific recent sales volumes and stock levels required for promotional eligibility. • Logistics & Fulfillment Advisory: Guide sellers on shipping standards, including the implementation of free shipping models which are preferred by customers and often serve as a prerequisite for enhanced platform exposure. Required Qualifications & Skills • Marketplace Expertise: Extensive experience in eCommerce account management, with a proven track record of scaling high-volume seller accounts. • Algorithmic Proficiency: Deep understanding of how personalized discovery algorithms and internal marketplace logic dictate product visibility to potential buyers. • Operational Agility: Ability to manage complex promotional lifecycles, from initial selection and condition setting to real-time performance tracking and post-promotion analysis. • Analytical Mindset: Strong ability to evaluate business performance based on price competitiveness, fulfillment speed, and inventory health. • Stakeholder Communication: Excellent interpersonal skills to provide clear guidance on platform policies and help sellers navigate internal review processes.

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