EngineeringOn-site

Senior Solutions Engineer

Decagon · On-site

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Last seen by MeritLog September 8, 2026Source: AshbySource version: ashby-public-job-posting-v1

MeritLog read this listing from Decagon's Ashby job board and last checked it on September 8, 2026.

Source: the employer's Ashby job board. Open the original listing for current details.

Job details

Work model: On-site
Salary: Not listed by source
Location: Amsterdam
Occupation: Computer Systems Engineers/Architects(O*NET 15-1299.08)
Company website: decagon.ai

Hiring context

How this role compares at Decagon

Decagon has 139 live roles in MeritLog’s catalog across 13 job families, and 70 of them are in engineering. 127 of those listings publish a pay range, a disclosure rate of 91%.

Decagon concentrates this hiring in:

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

What they're asking for

4-6 years of customer facing experience in a sales engineering (pre-sales) roleExperience
Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customerSkill
Create and architect generative AI experiences for our customer’s end usersSkill
Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and valueSkill
Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholdersSkill
Strong interpersonal and teamwork skillsSkill
Functional understanding of GTM systems and workflowsSkill
2+ years of AI sales engineering experienceExperience
Experience in a high-growth startup environmentSkill

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle - shape how we work and grow as a team. About the Role Decagon is looking for a Senior Solutions Engineer, a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems. Your background looks something like this - 4-6 years of customer facing experience in a sales engineering (pre-sales) role - Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer - Create and architect generative AI experiences for our customer’s end users - Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value - Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders - Strong interpersonal and teamwork skills - Functional understanding of GTM systems and workflows Even better if you have - 2+ years of AI sales engineering experience - Experience in a high-growth startup environment Benefits We proudly offer the following benefits for our full-time employees: - Medical, Dental, and Vision benefits for you and your family - Life Insurance and Disability Benefits - Retirement Plan (e.g., 401K, pension) - Parental Leave - Fertility and family building benefits through Carrot - Monthly stipend to support your wellness, lifestyle, and work-life balance - Daily lunches and snacks in the office to keep you at your best - Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave) These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

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