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Customer SupportNot provided by source

Trade Support Specialist - Middle Office

DRW · Not provided by source

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Last seen by MeritLog September 12, 2026Source: GreenhouseSource version: greenhouse-job-board-v1

MeritLog read this listing from DRW's Greenhouse job board and last checked it on September 12, 2026.

Source: the employer's Greenhouse job board. Open the original listing for current details.

Job details

Work model
Not provided by source
Salary
$100,000 – $125,000 per year
Location
Chicago

Hiring context

How this role compares at DRW

DRW has 159 live roles in MeritLog’s catalog across 9 job families, and 3 of them are in customer support. 72 of those listings publish a pay range, a disclosure rate of 45%.

This role's posted range of $100,000 – $125,000 per year sits above 10% of the 71 other DRW roles quoted over the same currency and period.

DRW concentrates this hiring in:

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

What you'd do

  • Provide operational and technical support for the firm’s equity options trading desks
  • Trade capture for all products related to the desks’ activity: futures/futures options, equities/equity options, index options
  • Trade and position reconciliation with the firm’s clearing houses and brokers
  • Daily P&L calculation and substantiation
  • Working knowledge and experience in derivatives
  • Gain mastery of the firm’s proprietary trade capture, inventory management, treasury management, and risk management systems necessary to support the desks’ activity
  • Act as process owner for current functionality and provide critical support and advice regarding needed enhancements to technology, workflows, and processes:
  • Gain a strong understanding of traders’ risk management tools and provide support for related traders’ needs
  • Upgrade and support traders’ tools to effectively utilize technologies and tools that are firm standard
  • Interface with technology to improve tools where they fall short of meeting the desks’ needs
  • Adopt, integrate, and promote new technology as it becomes available

What they're asking for

  • Strong interest in, and working knowledge of equities and derivativesSkill
  • Experience with Version Control, Git, Python, Cron, LinuxSkill
  • Proven experience automating or improving workflows using PythonSkill
  • 3+ years of experience in the front office, middle office, back office, or risk management roles working with exchange-traded and over-the-counter products and derivativesExperience
  • Substantial prior interaction with the front office and senior management in an active trading environmentSkill
  • Bachelor’s degree in computer science, finance, economics, math, or another quantitative field or material equivalent exposureEducation
  • Demonstrated ability to work independentlySkill
  • Demonstrated ability to analyze problems and synthesize and implement solutionsSkill

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. As a Trade Support Specialist, you’ll provide middle office support to a group of trading desks based in Chicago. This is an opportunity to solve challenging problems while working closely with experienced traders, researchers and software engineers to optimize operational workflow and use the right tools and technology for the job. Responsibilities: • Provide operational and technical support for the firm’s equity options trading desks • Trade capture for all products related to the desks’ activity: futures/futures options, equities/equity options, index options • Trade and position reconciliation with the firm’s clearing houses and brokers • Daily P&L calculation and substantiation • Working knowledge and experience in derivatives • Gain mastery of the firm’s proprietary trade capture, inventory management, treasury management, and risk management systems necessary to support the desks’ activity • Act as process owner for current functionality and provide critical support and advice regarding needed enhancements to technology, workflows, and processes: • Gain a strong understanding of traders’ risk management tools and provide support for related traders’ needs • Upgrade and support traders’ tools to effectively utilize technologies and tools that are firm standard • Interface with technology to improve tools where they fall short of meeting the desks’ needs • Adopt, integrate, and promote new technology as it becomes available Requirements: • Strong interest in, and working knowledge of equities and derivatives • Experience with Version Control, Git, Python, Cron, Linux • Proven experience automating or improving workflows using Python • 3+ years of experience in the front office, middle office, back office, or risk management roles working with exchange-traded and over-the-counter products and derivatives • Substantial prior interaction with the front office and senior management in an active trading environment • Bachelor’s degree in computer science, finance, economics, math, or another quantitative field or material equivalent exposure • Demonstrated ability to work independently • Demonstrated ability to analyze problems and synthesize and implement solutions The annual base salary range for this position is $100,000 to $125,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice. California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice. [#LI-TL1]

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