Third Party Account Manager

Job details

Work model

Not provided by source

Salary

Not listed by source

Location

Charlotte, NC

Job description

About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance. About the Role We’re looking for experienced Third Party Account Managers with a strong background in Non-QM lending to support our broker and correspondent partners from submission through funding. In the Third Party world, Account Managers are often the engine behind every successful Non-QM transaction, ensuring all conditions are cleared, files are accurate, and pipelines move swiftly. If you bring 5+ years of Non-QM or account management experience and thrive in a fast-paced, partner-first environment, we’d love to have you on our team. What You’ll Do • Serve as the primary contact for brokers and correspondents on all submitted Non-QM files. • Review loan packages to ensure they meet submission standards and program guidelines. • Collect, review, and validate documentation related to income, assets, credit, and disclosures. • Maintain accurate and up-to-date status in the LOS. • Respond to internal QC or audit findings post-close. • Deliver exceptional service to broker partners with regular status updates and proactive pipeline management. • Identify process efficiencies and contribute to continuous improvement within the Third Party channel. • Other related duties as assigned. What We Look For • Minimum 5 years of mortgage operations experience, with at least 2 years focused on Non-QM Products • Strong knowledge of Non-QM guidelines, Third Party workflows, and loan structuring. • Prior experience as a Third Party Account Manager, Processor, or Coordinator is highly valued. • Clear, confident communication and the ability to build strong broker relationships. • Familiarity with LOS platforms and a passion for operational efficiency. • Self-starter who thrives in a high-volume, deadline-driven environment. • Adhere to all company security policies and data handling procedures. • Complete mandatory security awareness training within required timeframes. • Promptly report any suspected security incidents or suspicious activity to the Security team. • BA/BS preferred but not required. Salary • Base Compensation Range: $22.85 -$34.27/hr • 25% annual bonus target, paid quarterly This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above. Benefits • Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plansCompany HSA, FSA, Dependent Care FSA, 401(k), and commuter benefitsEmployer-paid life and disability insurance11 observed holidays and PTO planUp to 12 weeks of paid family leaveContinuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid

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