Senior Network Engineer

Job details

Work model

Not provided by source

Salary

Not listed by source

Location

San Jose, CA

Occupation

Computer Systems Engineers/Architects(O*NET 15-1299.08)

Job description

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA. We are looking for a skilled Senior Network Engineer with a strong background in both cloud network administration (AWS, Azure, GCP) and on-premise networking, including switching and wireless technologies. The ideal candidate will be experienced in managing hybrid environments, configuring firewalls, implementing SD-WAN solutions, and delivering exceptional customer service. This candidate also needs to be experienced in a start-up company environment and be team oriented. This role plays a critical part in maintaining the integrity, performance, and security of both cloud and on-site network infrastructure for our organization and its clients. Key Responsibilities: Networking and Architecture: • Design, deploy, support and optimize enterprise wireless infrastructure, including Wi-Fi 6/6E/7, high-density office environments, and outdoor wireless where applicable. • Work with networking team on RF planning, predictive designs, site surveys, heat maps, and spectrum analysis using tools such as Ekahau or equivalent • Configure, support, and troubleshoot wireless controllers, access points, authentication services (802.1X, RADIUS), and wireless security policies. • Perform advanced troubleshooting and root cause analysis for wireless performance, reliability, and availability issues. • Support broader enterprise network infrastructure, including switching, routing, DHCP, DNS, VPNs, and firewalls • Assist in ISP/cabling work needed for enterprise sites • Contribute to network automation, scripting, and monitoring • Work with Security and Facilities teams on new site builds to ensure network solutions meet business and security requirements. • Document designs, configurations and procedures to share with the IT team. Cloud Network Administration: • Help support virtual networks, routing, VPNs, and load balancing in AWS, Azure, and GCP. • Administer cloud network components (e.g., VPCs, Transit Gateways, Azure VNets, GCP Interconnects). • Ensure cloud networking aligns with enterprise security and performance standards. • Monitor and troubleshoot cloud network performance and incidents. Customer Service & Support: • Serve as a point of contact for internal stakeholders and clients on network-related issues. • Provide high-quality support, documentation, and communication throughout project lifecycles. • Participate in on-call rotations and respond to escalations with professionalism and urgency. Qualifications: Required: • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). • 7+ years of hands-on experience in network engineering and cloud administration. • Solid experience with: • AWS, Azure, and Google Cloud Platform networking components. Experience with AWS Direct Connect or Azure ExpressRoute is a plus. • Cisco switching (Layer 2/3) and wireless infrastructure. Experience with Cisco DNS/Catalyst Center is a plus. • Firewall configuration and management. • SD-WAN solutions (e.g., Cisco Viptela, Velo Cloud, Fatpipe). • Strong understanding of networking protocols (TCP/IP, BGP, OSPF, DHCP, DNS, VLANs, etc.). • Proficiency in network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds, NetFlow). • Excellent communication and customer service skills. Preferred: • Relevant certifications, such as: • Cisco (CCNA, CCNP) • AWS Certified Advanced Networking • Azure Network Engineer Associate • Google Professional Cloud Network Engineer • Experience working in hybrid IT environments (on-prem + cloud). • Familiarity with Zero Trust architecture and secure cloud networking principles. • Early stage start up experience. Soft Skills: • Strong problem-solving and troubleshooting skills. • Ability to communicate complex technical concepts to non-technical stakeholders. • Detail-oriented with a proactive and collaborative mindset. • Comfortable working independently and as part of a cross-functional team, in a high paced start-up company environment. The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.

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