Network Engineer – Activations
Five9 · Hybrid
MeritLog read this listing from Five9's Greenhouse job board and last checked it on September 12, 2026.
Source: the employer's Greenhouse job board. Open the original listing for current details.
Job details
- Work model
- Hybrid
- Salary
- Conflicting source ranges
- Location
- Manila, Manila, Philippines (Hybrid)
- Occupation
- Computer Systems Engineers/Architects(O*NET 15-1299.08)
Hiring context
How this role compares at Five9
Five9 has 121 live roles in MeritLog’s catalog across 10 job families, and 50 of them are in engineering. 0 of those listings publish a pay range, a disclosure rate of 0%.
Five9 concentrates this hiring in:
Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.
What the role asks for
What you'd do
- Interact with external customers regularly to ensure smooth network activations and to troubleshoot any network connectivity related issues; May require some travel to customer site for escalated issues (10% or less)
- Partner closely with Network Architects and Engineers to improve data-center and corporate network environments
- Initiate multiple projects for Network Operation improvements
- Partner with internal business units to best understand the organization's needs and continuously improve and apply standards for operational excellence
- Review, analyze and execute network change requests
What they're asking for
- Minimum of 3 years of experience in medium to large networks, IP Routing, Switching, and Security principles.Experience
- Demonstrate knowledge of platform operating systems (router platforms, LAN, WAN, and router protocols) MPLS, OSPF, and BGP, and how they interact with the networkSkill
- Demonstrated operational success with an exceptionally strong data-driven analytical approach towards solving complex challengesSkill
- Telecommunications experience - VoIP, RTP, SIP peering/trunking and SBC is a huge plusSkill
- Experience with implementations of solutions involving large data centers, interoffice routing plans, site2site VPNs, FWs, IPSec, monitoring, etc.Skill
- Hands-on skills for Cisco IOS is required; IOS-XR and Nexus OS preferred, connect lab equipment, proof of concept; Documenting solutions with diagrams and proper description is requiredSkillPreferred
- Knowledge and experience in Cisco Nexus 7k/5k/2k, Palo Alto Networks firewalls, Cisco ASA 5585 firewalls, ASR 1000 and 9000 Routers, 3750 and 4900 Switches, SSL-VPN, authentication servers.Skill
- Experience with incident response, information assurance, computer security best practices, system hardening, vulnerability management, antivirus, SIEM, firewalls, IPS/IDS monitoring, and techniques for analyzing TCP/IP network traffic and event logsSkill
- Knowledge of Linux network functions; Saas/Cloud-based software environment a plus, but not requiredSkillPreferred
- Excellent communications, both oral and writtenSkill
- Company stocksSkill
- Annual merit increase based on performanceSkill
- 15% night shift differential paySkill
- Paid Leave with Cash ConversionSkill
- HMO with free dependentsSkill
- Retirement PlanSkill
- Life InsuranceSkill
- While on work from home setup: Internet and meal allowance are providedSkill
- Employee Assistance Program for mental and social well-beingSkill
- Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)Skill
Parsed by MeritLog from the employer’s own posting. The full description follows below.
Job description
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. To complement our rapid growth, we are actively sourcing for a Network Engineer to operate in a 24/7 Software-as-a-Service (SaaS) environment maintaining IP Networking components in a production setting. In this role you will: • Assist customers and field personnel in network activations for customers • Participate in projects for Network Operation improvements • Review and analyze history of network related incidents and perform preventive measures • Troubleshoot network related issues and communicate with customers • Implement best security practices • Assist in managing network service providers and equipment • Provide capacity analysis and planning Key Responsibilities • Interact with external customers regularly to ensure smooth network activations and to troubleshoot any network connectivity related issues; May require some travel to customer site for escalated issues (10% or less) • Partner closely with Network Architects and Engineers to improve data-center and corporate network environments • Initiate multiple projects for Network Operation improvements • Partner with internal business units to best understand the organization's needs and continuously improve and apply standards for operational excellence • Review, analyze and execute network change requests Requirements: • Minimum of 3 years of experience in medium to large networks, IP Routing, Switching, and Security principles. • Demonstrate knowledge of platform operating systems (router platforms, LAN, WAN, and router protocols) MPLS, OSPF, and BGP, and how they interact with the network • Demonstrated operational success with an exceptionally strong data-driven analytical approach towards solving complex challenges • Telecommunications experience - VoIP, RTP, SIP peering/trunking and SBC is a huge plus • Experience with implementations of solutions involving large data centers, interoffice routing plans, site2site VPNs, FWs, IPSec, monitoring, etc. • Hands-on skills for Cisco IOS is required; IOS-XR and Nexus OS preferred, connect lab equipment, proof of concept; Documenting solutions with diagrams and proper description is required • Knowledge and experience in Cisco Nexus 7k/5k/2k, Palo Alto Networks firewalls, Cisco ASA 5585 firewalls, ASR 1000 and 9000 Routers, 3750 and 4900 Switches, SSL-VPN, authentication servers. • Experience with incident response, information assurance, computer security best practices, system hardening, vulnerability management, antivirus, SIEM, firewalls, IPS/IDS monitoring, and techniques for analyzing TCP/IP network traffic and event logs • Knowledge of Linux network functions; Saas/Cloud-based software environment a plus, but not required • Excellent communications, both oral and written Company Benefits • Company stocks • Annual merit increase based on performance • 15% night shift differential pay • Paid Leave with Cash Conversion • HMO with free dependents • Retirement Plan • Life Insurance • While on work from home setup: Internet and meal allowance are provided • Employee Assistance Program for mental and social well-being • Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women) Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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