Security Service Technician

Job details

Work model

On-site

Salary

$48 – $58 per hour

Location

Lawrence, MA

Hiring context

How this role compares at Galaxy Integrated Technologies

Galaxy Integrated Technologies has 3 live roles in MeritLog’s catalog across 3 job families, and 1 of them is in customer support. 3 of those listings publish a pay range, a disclosure rate of 100%.

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

Since 1984, Galaxy Integrated Technologies has been designing and installing state-of-the-art security systems for a variety of commercial, government, education and health care properties across New England, New York, and New Jersey. We are seeking an experienced Security Service Technician that possesses hands-on experience in providing service to access control, nurse call, intercoms, public announcement, network, cabling, door hardware and CCTV systems, is comfortable working in the field, and knows how to communicate effectively with customers and colleagues. In this role you will... • Install, program, trouble shoot and service low voltage security systems • Work with platforms including Lenel, S2, Axis, Motorola, Avigilon, and DMP, Securecare, Ascom, Tektone, CCure, Genetech and others • Troubleshoot and resolve system issues on demand • Trouble alarm monitoring setup and integration challenges • Maintain clean, professional work and strong customer communication • Collaborate with service manager, project managers and field teams to address customer service request on demand. You've got what it takes if you have... • 5+ years of field experience with access control, CCTV, door hardware, low voltage electronic system, IP cameras, intercoms, nurse call etc. • Proficiency with Lenel, S2, Ccure, Axis, Genetec, Brivo, Motorola, Avigilon, and Burglary Alarm systems are required; certifications are preferred. • Strong troubleshooting skills and attention to detail • Ability to work independently or as part of a team • Clean driving record and ability to pass background check • Customer first mindset and professional demeanor The duties, responsibilities, and requirements listed above are not all inclusive of potential requirements for all assignments covered under this job description. Benefits: • Take home service vehicle • Medical, Dental & Vision • Five days of PTO in year one (Accrued) • Five days of sick time per year (Accrued) • Monthly cell phone stipend • 401k with company match • Paid time off for Major Holidays • Ongoing training and development • Advancement opportunities • Pay range for current technicians is $48-58 per hour, based on experience level.