IT Support Specialist
GoodLeap · On-site
MeritLog read this listing from GoodLeap's Lever job board and last checked it on September 11, 2026.
Source: the employer's Lever job board. Open the original listing for current details.
Job details
- Work model
- On-site
- Salary
- Not listed by source
- Location
- Mexico City
Hiring context
How this role compares at GoodLeap
GoodLeap has 30 live roles in MeritLog’s catalog across 7 job families, and 2 of them are in customer support. 5 of those listings publish a pay range, a disclosure rate of 17%.
GoodLeap concentrates this hiring in:
Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.
Job description
About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from on-boarding new employees to supporting our existing employee base across the US and Mexico. As an IT Support Specialist, you need to demonstrate competent IT literacy and ability around applications and systems. You will answer technical questions, troubleshoot problems, and guide users to gain productive use of our software and systems. Goodleap is seeking candidates with both interpersonal skills and technical IT knowledge and demands an ability to manage multiple high-level tasks under pressure