Principal, People Operations

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Job description

As the Principal, People Operations, you will own the transactional and compliance backbone of the employee experience: every hire in, every change during, every exit out, recorded right the first time and defensible when someone asks for the evidence. You are hands-on on a small People team supporting HQ plus multiple sites across several states. What you'll own Lifecycle execution: Onboarding end to end (paperwork, I-9, background checks, system setup, Day 1, relocation) and offboarding end to end (separation docs, access removal, equipment, final pay, termination workflows). HRIS & records: All lifecycle changes in the HRIS (promotions, transfers, title, comp, manager, LOA) and complete, retained employee records. Employment compliance & separation paperwork: Prepares termination letters and separation documentation, processes resignation paperwork, and produces employee records when Legal requests them. Multi-state compliance: notices, I-9s, recordkeeping, state-specific documentation, compliance calendar. Leave, benefits & payroll: LOA administration with providers, benefits enrollment support with Total Rewards, and pay-impacting changes delivered ahead of payroll cutoff. Employee service & policy: First point of contact, the People shared inbox and request queue to SLA, verifications and letters, handbook, knowledge base and templates. Audit readiness & reporting: AuditBoard ownership (evidence, audit responses, remediation), recurring audits of employee data and files, and metrics on completion, SLAs and open items. Process & partnering: Spots recurring gaps and manual work and proposes fixes. Partners with Payroll, Benefits, Recruiting, IT, Finance, Legal and People Systems. Minimum qualifications . 4+ years in People / HR Operations with personal ownership of both onboarding and offboarding. . Hands-on HRIS transactions (Workday, UKG, ADP, Paylocity, BambooHR or similar): you processed the changes, not requested them. . Direct I-9 verification and I-9 recordkeeping experience. . Multi-state US employment administration, including state-specific documentation and notices. . Employee records and personnel files kept to a standard that holds up when someone asks for evidence. . Intermediate Excel or Sheets: lookups, pivots, reconciliation between two systems. . Proven discretion with comp, medical, leave and separation information. . Writes clearly enough that an employee-facing letter or policy goes out without a rewrite. . In office in Brickell, with occasional same-day turnaround. Preferred qualifications . Public company, high-growth, or multi-site, especially one that hired into new states fast. . Has been on the responding side of an audit (internal, external, SOX, I-9, benefits) and owned the evidence. . AuditBoard or a comparable controls platform. . Supported an hourly or site-based population alongside corporate. . LOA administration with an external provider (Sedgwick, Lincoln, MetLife), including FMLA and state leave. . Relocation coordination. HRIS implementation or migration. SHRM-CP or PHR. Proficiency in Spanish.

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