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MarketingOn-site

Shift Lead (PM shift)

Insomnia Cookies · On-site

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Last seen by MeritLog September 12, 2026Source: LeverSource version: lever-postings-v1

MeritLog read this listing from Insomnia Cookies's Lever job board and last checked it on September 12, 2026.

Source: the employer's Lever job board. Open the original listing for current details.

Job details

Work model
On-site
Salary
Not listed by source
Location
Orlando FL (Central Business Dist)

Hiring context

How this role compares at Insomnia Cookies

Insomnia Cookies has 1,201 live roles in MeritLog’s catalog across 5 job families, and 947 of them are in marketing. 509 of those listings publish a pay range, a disclosure rate of 42%.

Insomnia Cookies concentrates this hiring in:

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

Job description

As a PM Shift Leader at our Downtown Orlando store located at 131 N Orange Ave, Suite 101 Orlando, FL 32801, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store! Check out some of our content vids to learn more! Who We Are! Insomnia Cookies Timeline Core Values   SOME OUR SWEET SHIFT LEADER PERKS: •         Flexible part-time work schedules •         Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) •         Paid vacation and sick time off •         Interactive training & mentorship •         Pet insurance for your furry loved ones •         Job stability with a rapidly growing and reputable company •         Achievable growth/promotion opportunities •         You get to work in a fun, exciting team environment •         Employee discount and FREE cookies with every shift!   WHAT WILL I DO AS A SHIFT LEADER? •         Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries •         Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members •         Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team •         Support and work alongside the Cookie Crew •         Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices •         Manage cash handling and deposits   DESIRED SKILLS/EXPERIENCE: •         At least 1 year of working experience in a customer service focused role •         Point of Sale systems experience •         Schedule availability to work nights and weekend evening shifts •         Outstanding communication, time management, and people skills •         Outgoing/friendly/patient demeanor •         Detail focused and results-oriented •         Ability to lead-by-example and motivate others •         Ability to lift up to 40 lbs. •         Legally eligible to work in the United States •         Must be 18 years or older to be employed About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

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