Store Operations Manager
Insomnia Cookies · On-site
MeritLog read this listing from Insomnia Cookies's Lever job board and last checked it on September 11, 2026.
Source: the employer's Lever job board. Open the original listing for current details.
Job details
- Work model
- On-site
- Salary
- $50,000 - $60,000
- Location
- Sugar Land TX
Hiring context
How this role compares at Insomnia Cookies
Insomnia Cookies has 1,201 live roles in MeritLog’s catalog across 6 job families, and 48 of them are in operations. 491 of those listings publish a pay range, a disclosure rate of 41%.
This role's posted range of $50,000 - $60,000 sits above 0% of the 30 other Insomnia Cookies roles quoted over the same currency and period.
Insomnia Cookies concentrates this hiring in:
Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.
Job description
Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Lakewood, Ohio store located at entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success! Comp & Sweet Position Perks: · base salary (up to 60K) plus monthly bonus compensation package. · a $50.00 per month cellphone data plan stipend. · enrollment in our Cookie Jar deferred compensation program. · excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans. · 401K with contribution match. · 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave. · Enrollment in our Cookie College learning/training platform. · free cookies, awesome swag and so much more! Job Duties & Position Focus: · Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers. · Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team. · Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members. · Manage and audit inventory to maintain proper controls. · Create and execute fun, local marketing drops. · Create and drive in-store recognition programs/contests. What we seek: · 3+ years of management/leadership experience in a restaurant or retail establishment · Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) · Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business · An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests · A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System · Familiarity with using commercial convection ovens - a plus