EngineeringRemote

Senior AI Enablement Specialist - FE

Kong · Remote

Apply

Last seen by MeritLog September 12, 2026Source: AshbySource version: ashby-public-job-posting-v1

MeritLog read this listing from Kong's Ashby job board and last checked it on September 12, 2026.

Source: the employer's Ashby job board. Open the original listing for current details.

Job details

Work model: Remote
Salary: $94,150 - $135,000
Location: United States
Company website: konghq.com

Hiring context

How this role compares at Kong

Kong has 67 live roles in MeritLog’s catalog across 7 job families, and 35 of them are in engineering. 24 of those listings publish a pay range, a disclosure rate of 36%.

This role's posted range of $94,150 - $135,000 sits above 0% of the 18 other Kong roles quoted over the same currency and period.

Kong concentrates this hiring in:

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

What you'd do

Spend time inside business teams to understand how they actually work - their tools, processes, pain points, and highest-priority outputs.
Build AI-powered workflows, automations, and custom tools that address real bottlenecks and deliver measurable time savings.
Help team members develop their own AI skills through one-on-one coaching, working sessions, and structured practice - moving them from early experimentation to confident, independent use.
Recognize when a solution built for one team applies to others, and do the work to make it reusable across the organization.
Establish a clear framework for tracking AI adoption progress across business units and report findings to IT leadership on a regular cadence.
Set documentation standards for the team - every tool, workflow, and lesson learned should be captured so it doesn't live only in your head.
Help develop Kong's internal AI governance standards in partnership with IT, Security, and Engineering.
Mentor junior team members and interns, giving them hands-on experience and clear feedback.
Stay current on AI developments and translate what's relevant into practical applications for Kong's business context.

What they're asking for

5+ years of experience in a technical or cross-functional role that required problem-solving across teams and functions.Experience
A track record of building AI-powered tools, automations, or workflows that changed how real work gets done - with specific examples you can speak to.Skill
Experience helping others develop new technical skills, whether through formal training, one-on-one coaching, or team enablement programs.Skill
Clear, concise communication skills - you can explain a technical concept to someone who's never thought about it before, without talking down to them.Skill
Comfort with ambiguity and self-direction; you don't need a detailed roadmap to know where to start.Skill
Experience working in or with an IT organization, or a comparable role supporting business operations across multiple functions.Skill
Hands-on experience with AI development platforms and tools such as Claude, Claude Code, MCPs, LLM APIs, custom agent frameworks, or workflow automation platforms.SkillPreferred
Background in change management, organizational development, or a large-scale rollout that required bringing skeptical stakeholders along.SkillPreferred
Experience in consulting, solutions engineering, or a client-facing technical role where you had to earn trust and deliver results quickly.SkillPreferred
Familiarity with the enterprise SaaS tools Kong runs on: Okta, Slack, Google Workspace, Salesforce, Jira, or Freshservice.SkillPreferred
Experience creating internal toolkits, playbooks, or training programs that outlived your involvement and were adopted at scale.SkillPreferred
Familiarity with Kong Konnect, Kong Gateway, or API management concepts - understanding how APIs and AI models connect will help you build smarter tools.SkillPreferred

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the Role: Kong's IT team is standing up a new capability: a small, specialized group that goes directly into business functions and builds AI into how work gets done. We call them AI Enablement Specialists - and we're looking for a senior practitioner to help lead that effort. This isn't an advisory role. You'll be hands-on with the teams you support, building tools that solve real problems and helping people develop new skills they'll carry forward. The scope is company-wide - Sales, Marketing, Finance, HR, Legal, Customer Success, and beyond. You'll have the autonomy to prioritize where your time creates the most value, and the backing of IT leadership to get things done. If you've already done this kind of work - transforming how people and teams operate through AI - and you're looking for an environment where you can do it at scale with real ownership, this is the role. What You'll Do: - Spend time inside business teams to understand how they actually work - their tools, processes, pain points, and highest-priority outputs. - Build AI-powered workflows, automations, and custom tools that address real bottlenecks and deliver measurable time savings. - Help team members develop their own AI skills through one-on-one coaching, working sessions, and structured practice - moving them from early experimentation to confident, independent use. - Recognize when a solution built for one team applies to others, and do the work to make it reusable across the organization. - Establish a clear framework for tracking AI adoption progress across business units and report findings to IT leadership on a regular cadence. - Set documentation standards for the team - every tool, workflow, and lesson learned should be captured so it doesn't live only in your head. - Help develop Kong's internal AI governance standards in partnership with IT, Security, and Engineering. - Mentor junior team members and interns, giving them hands-on experience and clear feedback. - Stay current on AI developments and translate what's relevant into practical applications for Kong's business context. What You'll Bring: Minimum Requirements - 5+ years of experience in a technical or cross-functional role that required problem-solving across teams and functions. - A track record of building AI-powered tools, automations, or workflows that changed how real work gets done - with specific examples you can speak to. - Experience helping others develop new technical skills, whether through formal training, one-on-one coaching, or team enablement programs. - Clear, concise communication skills - you can explain a technical concept to someone who's never thought about it before, without talking down to them. - Comfort with ambiguity and self-direction; you don't need a detailed roadmap to know where to start. - Experience working in or with an IT organization, or a comparable role supporting business operations across multiple functions. Preferred Qualifications: - Hands-on experience with AI development platforms and tools such as Claude, Claude Code, MCPs, LLM APIs, custom agent frameworks, or workflow automation platforms. - Background in change management, organizational development, or a large-scale rollout that required bringing skeptical stakeholders along. - Experience in consulting, solutions engineering, or a client-facing technical role where you had to earn trust and deliver results quickly. - Familiarity with the enterprise SaaS tools Kong runs on: Okta, Slack, Google Workspace, Salesforce, Jira, or Freshservice. - Experience creating internal toolkits, playbooks, or training programs that outlived your involvement and were adopted at scale. - Familiarity with Kong Konnect, Kong Gateway, or API management concepts - understanding how APIs and AI models connect will help you build smarter tools. #LI-KH1 About Kong: Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic - on any model, any cloud. For more information, visit www.konghq.com http://www.konghq.com.

Keep exploring

More Engineering roles

Search all jobs