AIS Tech Support Agent
Kpler · Remote
MeritLog read this listing from Kpler's Lever job board and last checked it on September 9, 2026.
Source: the employer's Lever job board. Open the original listing for current details.
Job details
- Work model
- Remote
- Salary
- Not listed by source
- Location
- Vietnam; Manila
Hiring context
How this role compares at Kpler
Kpler has 64 live roles in MeritLog’s catalog across 9 job families, and 18 of them are in data & analytics. 5 of those listings publish a pay range, a disclosure rate of 8%.
Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.
Job description
Help keep Kpler’s AIS Network connected and performing. Kpler’s AIS Network is powered by a global community of station owners who operate AIS stations and contribute vessel data to the network. This data is a fundamental ingredient in Kpler’s products, helping provide greater visibility into maritime activity and supporting safer navigation. As an AIS Tech Support Agent, you’ll play an important role in keeping this network healthy. You’ll provide technical support to station owners, troubleshoot connectivity and equipment issues, and proactively identify stations that may be offline or experiencing problems before the owner even contacts us. You’ll also interact with the wider AIS community, supporting contributors with questions around vessel photography, uploads and community content. This is a role for someone who combines technical curiosity with excellent communication and genuine care for people - someone who enjoys solving problems, taking ownership and helping others get the most out of the technology they rely on.