Senior Manager, People Partner - GTM

Job details

Work model

On-site

Salary

$192.1K - $226K

Location

New York City

Company website

customer.io

Hiring context

How this role compares at Legora

Legora has 286 live roles in MeritLog’s catalog across 13 job families, and 16 of them are in marketing. 135 of those listings publish a pay range, a disclosure rate of 47%.

This role's posted range of $192.1K - $226K sits above 36% of the 129 other Legora roles quoted over the same currency and period.

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. - We lean in: ownership over titles, outcomes over intentions. - We fight for excellence: high standards, direct, ego-free feedback. - We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE Legora's revenue organisation grew from zero to 400 people in 18 months. That team is now operating across the US, Europe and APAC, expanding into new markets. At that pace, the people infrastructure behind a function is what determines how well it scales. The performance standards, management capability, and organisational design that will define how this team operates at 800, 1,000, and beyond are still to be built. You'll build them, working directly with the CRO and their global leadership team, with the scope and access to make it count. WHAT YOU’LL DO As Senior Manager, People Partner, you'll work as a true thought partner to the CRO and their leadership team, helping shape the organisation as it grows while ensuring strong performance, accountability, and organisational health across the function. This isn't a support role. You're a strategic operator who can move between high-level organisational thinking and hands-on delivery when the moment requires it. Specifically, you will: - Own the people agenda for the CRO function globally, partnering with the CRO and their leadership team on org design, workforce planning, headcount decisions, and team structure as the revenue function expands into new markets and segments - Proactively identify organisational challenges before they become systemic. Build a deep understanding of the function's ambitions, risks, and capability gaps and get ahead of them - Set and hold the performance bar. Drive calibration, coach managers through difficult conversations, and intervene early when standards slip rather than after the damage is done - Build management capability in a team that's grown faster than most leaders have had time to develop. Many people managers here are first-time or early-tenure leaders operating at scale for the first time - Own complex ER matters, restructurings, and multi-jurisdictional employment topics in partnership with regional People Partners across EMEA and APAC - Act as the primary connection between the revenue function and the wider People organisation, including Talent Acquisition, Total Rewards, and People Tech, ensuring global frameworks translate into real impact on the ground WHAT YOU BRING You understand that people decisions are business decisions, and you hold yourself accountable to the same outcomes as the leaders you partner with. We're looking for: - A background in a senior HRBP or People Partner role, with meaningful time in a high-growth B2B SaaS or enterprise tech environment - A track record as a trusted advisor to senior revenue leadership, shaping decisions rather than supporting them. You can speak the language of pipeline, quota, territory design, and headcount ratios without needing it translated - Deep experience across the full people agenda: org design, performance, leadership development, compensation, ER, and organisational change at pace - Comfortable building from scratch with a strong bias toward action. You create structure where none exists and move without waiting for perfect conditions - Calm under pressure, decisive in ambiguity, and confident challenging senior stakeholders when the bar slips - Solid working knowledge of New York employment law. Multi-jurisdictional experience across the US and EMEA is a practical advantage - Motivated by building high-performance cultures. You understand that hiring bar, performance, and accountability are business priorities, not HR ones WHAT’S IN IT FOR YOU - Global collaboration: Partner with teams and clients across Europe, APAC, and North America. - Competitive package: Comprehensive salary, benefits, and tools for success. - Meaningful work: Your efforts shape how thousands of lawyers use AI daily. - In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. - Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision - Multiple medical plan options through Aetna and Kaiser Permanente - HSA or Healthcare FSA (based on plan selection) - Dental plans via MetLife - Vision plans via Vision Care Family Support - Generous parental leave - Free access to Maven Clinic - Dependent Care FSA - Free One Medical membership for employees and dependents Additional Perks - Pre-tax commuter benefits - Life Insurance + STD/LTD - 401(K) with generous company match - Unlimited PTO - Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

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