EngineeringNot provided by source

Technical Services Engineer

MongoDB · Not provided by source

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Last seen by MeritLog September 8, 2026Source: GreenhouseSource version: greenhouse-job-board-v1

MeritLog read this listing from MongoDB's Greenhouse job board and last checked it on September 8, 2026.

Source: the employer's Greenhouse job board. Open the original listing for current details.

Job details

Work model: Not provided by source
Salary: Not listed by source
Location: Dublin, Ireland

Hiring context

How this role compares at MongoDB

MongoDB has 411 live roles in MeritLog’s catalog across 12 job families, and 130 of them are in engineering. 0 of those listings publish a pay range, a disclosure rate of 0%.

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Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

What they're asking for

Python experience and familiarity with agent frameworks such as LangGraph or CrewAISkillPreferred
Experience with distributed full-text, vector, or semantic search, such as Solr, Lucene, or MongoDB Vector SearchSkillPreferred
Experience building or supporting agentic AI applications, workflows, or integrationsSkillPreferred
Experience with large-scale relational or NoSQL databasesSkillPreferred
Familiarity with MongoDB, Git, LDAP, Kerberos, Active Directory, AWS, Azure, or GCPSkillPreferred
Experience with Kubernetes, containers, enterprise operators, or secure multi-tenant environmentsSkillPreferred
In 3 months, you’ll complete New Hire Training and build a strong understanding of MongoDB and its ecosystemSkillPreferred
In 6 months, you’ll work confidently with customers, handle a broad range of cases, and complete the MongoDB Certified Associate Database Administrator examCredentialPreferred
In 12 months, you’ll support peers with advanced diagnostics and handle technical escalations independentlySkillPreferred

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

The data management software market is transforming how organisations build and run applications. MongoDB is the leading developer data platform and the first database provider to IPO in more than 20 years. Join us at the forefront of data and application development. MongoDB Technical Services Engineers combine deep technical expertise with exceptional problem-solving and customer-service skills. You’ll advise customers and resolve complex challenges across MongoDB Core, drivers, Atlas, Cloud Manager, cloud platforms, and infrastructure. We’re looking for candidates based in Dublin to join our vibrant office and collaborative in-office team. This is a five-day role with one of the following schedules: Tuesday–Saturday, Sunday–Thursday, or a five-day pattern covering both Saturday and Sunday. Under our hybrid model, employees on weekend schedules are expected to work from the office two days per week. Cool things you’ll do You’ll help customers troubleshoot complex issues and run critical MongoDB workloads with confidence. You’ll: • Solve customer challenges across architecture, performance, recovery, and security • Lead investigations from diagnosis to resolution, providing clear, actionable guidance • Partner with Product Management and Engineering to advocate for customers and improve MongoDB • Build tools, documentation, and training while mentoring peers and raising technical excellence What you need We value curiosity, adaptability, strong technical foundations, and a genuine desire to help customers. You should bring many of the following: • 5–6 years of experience in technical support, systems engineering, database administration, SRE, or a related field • Experience running complex, mission-critical production database systems • Strong Linux and systems engineering skills, including performance, memory, I/O, storage, networking, security, clustering, and troubleshooting • A solid understanding of networking concepts and protocols, including DNS, TCP/IP, and SSL/TLS • Ability to read code and write basic scripts in one or more languages, such as Python, Java, JavaScript, Go, C++, or Ruby • Experience analysing issues across the application, database, operating system, storage, and infrastructure layers • Awareness of customer workloads, including performance, availability, scalability, and security requirements • Excellent customer communication, prioritisation, collaboration, and decision-making skills, including the judgement to seek help when needed Bonus Points • Python experience and familiarity with agent frameworks such as LangGraph or CrewAI • Experience with distributed full-text, vector, or semantic search, such as Solr, Lucene, or MongoDB Vector Search • Experience building or supporting agentic AI applications, workflows, or integrations • Experience with large-scale relational or NoSQL databases • Familiarity with MongoDB, Git, LDAP, Kerberos, Active Directory, AWS, Azure, or GCP • Experience with Kubernetes, containers, enterprise operators, or secure multi-tenant environments Success Measures • In 3 months, you’ll complete New Hire Training and build a strong understanding of MongoDB and its ecosystem • In 6 months, you’ll work confidently with customers, handle a broad range of cases, and complete the MongoDB Certified Associate Database Administrator exam • In 12 months, you’ll support peers with advanced diagnostics and handle technical escalations independently About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 2273451634

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