Intern - Operations Support
National Information Solutions Cooperative (NISC) · Not provided by source
MeritLog read this listing from National Information Solutions Cooperative (NISC)'s Greenhouse job board and last checked it on September 12, 2026.
Source: the employer's Greenhouse job board. Open the original listing for current details.
Job details
- Work model
- Not provided by source
- Salary
- Not listed by source
- Location
- Lake Saint Louis, MO
Hiring context
How this role compares at National Information Solutions Cooperative (NISC)
National Information Solutions Cooperative (NISC) has 39 live roles in MeritLog’s catalog across 9 job families, and 3 of them are in operations. 1 of those listings publish a pay range, a disclosure rate of 3%.
National Information Solutions Cooperative (NISC) concentrates this hiring in:
Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.
Job description
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. Primary Responsibilities: This position reports to a Support Team Lead or to the Support Manager at our Lake Saint Louis, Missouri, office location. This is an internship in our Member Support division and is an entry level role working with our Operations solutions. This position has a moderate level of customer interaction and works closely with other support teams as well as software engineers in resolving issues. Strong communication skills both internally and externally with proper documentation are key to this position. This internship reports on-site to our Lake Saint Louis office. We are unable to consider remote work for this role. **Current applications will be under consideration for Summer 2027 internships Essential Functions: • Provides superior customer support to internal and external customers in all encounters. • Assist with projects currently underway to help with completion. • Follow up with Member/Customers on requests and procedures. • Gather, maintains and audits Member configurations. • May be called upon to participate in testing of new product development or enhancements and documentation. • Utilizes all support tools as directed. Desired Job Experience • Strong customer orientation. • Excellent research and problem-solving skills with a strong attention to detail. • Strong verbal and written, interpersonal, and communication skills. • Ability to work independently, as well as in a team environment. • Ability to effectively adapt to change. • Strong PC skills. • Ability to organize and prioritize. • Ability to interact in a positive manner with internal and external contacts. • Ability to convey technical solutions to both technical and non-technical users. • Ability to maintain the highest level of professionalism, ethical behavior, and confidentiality. • Commitment to NISC's Statement of Shared Values. Desired Education and/or Certification(s): • Applicants must be in school and working towards the completion of an Associate or Bachelor’s degree in a computer/business related field.
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