Website Operations Manager

Job details

Work model

Hybrid

Salary

$106,812 – $140,191 per year

Location

New York, New York, United States

Hiring context

How this role compares at Oscar Health

Oscar Health has 289 live roles in MeritLog’s catalog across 13 job families, and 16 of them are in operations. 244 of those listings publish a pay range, a disclosure rate of 84%.

This role's posted range of $106,812 – $140,191 per year sits above 42% of the 226 other Oscar Health roles quoted over the same currency and period.

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

Hi, we're Oscar. We're hiring a Website Operations Manager to join our Marketing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: This role will deliver value from our online properties, including the operational, technical, and strategic aspects, ensuring it meets business needs, supports marketing and compliance goals, and identifies and champions growth opportunities across the organization. You will report into the Associate Director, Marketing, Websites & Digital Reputation. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $106,812.00 - $140,190.75 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: • Manage Oscar’s Content Management System (CMS) and ensure it is optimized for internal use, including content updates, landing page creation, and form functionality. • Maintain and optimize existing pages, identifying and implementing opportunities for new content and improved user experience. • Train internal teams (e.g., Compliance, Pharmacy) on best practices and self-service content updates. • Ensure accurate set up of Google Analytics to monitor website performance, user behavior, and key metrics, reporting insights and opportunities to stakeholders. • Drive and manage A/B testing strategies and collaborate with internal teams to identify and implement optimization opportunities. • Ensure the company’s digital presence is protected and aligned with business goals. • Collaborate with cross-functional teams to align website goals with broader business objectives. • Develop and execute a comprehensive SEO strategy to improve organic search rankings, staying ahead of AI-driven changes in search results and adapting strategies accordingly. • Compliance with app applicable laws and regulations. • Other duties as assigned. Requirements: • Bachelors Degree or 4+ years commensurate experience. • 4+ years of experience in website management, digital marketing, or a related field. • 3+ years managing and executing in CMS platforms (e.g., Contentful, WordPress), Google Analytics, and SEO tools. 2+ years A/B or multivariate testing experience (test and target or other vendors). This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

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