EngineeringHybrid

Customer Engineer

People Culture Talent · Hybrid

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Last checked by MeritLog September 13, 2026Source: AshbySource version: ashby-public-job-posting-v1

MeritLog read this listing from People Culture Talent's Ashby job board and last checked it on September 13, 2026.

Source: the employer's Ashby job board. Open the original listing for current details.

Job details

Work model: Hybrid
Salary: $89K - $205K per year
Location: San Francisco, CA
Company website: 43.io

Hiring context

How this role compares at People Culture Talent

People Culture Talent has 21 live roles in MeritLog’s catalog across 7 job families, and 11 of them are in engineering. 13 of those listings publish a pay range, a disclosure rate of 62%.

This role's posted range of $89K - $205K per year sits above 8% of the 12 other People Culture Talent roles quoted over the same currency and period.

People Culture Talent concentrates this hiring in:

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

What they're asking for

Solutions engineering, customer engineering, implementation, technical consulting, or developer support experienceSkill
Strong technical foundations - APIs, integrations, and modern software architectures aren't foreign to youSkill
Direct experience working with technical customers in complex environmentsSkill
Clear communication across a range of audiences - from a junior engineer to a VP of EngineeringSkill
A pattern recognition instinct. You notice recurring problems and do something about themSkill
Ownership mindset - you stay with a problem until it's solvedSkill
Experience with APIs, integrations, developer tools, or enterprise software is a strong plusSkill

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

Note: We are recruiting on behalf of our valued client. This opportunity is for a position with their organization, not with People Culture Talent. We're excited to help connect talented professionals with this exceptional team! THE ROLE We're seeking a Customer Engineer to serve as the technical backbone of our customer relationships, supporting them from initial implementation through long-term success. In this role, you'll work directly with technical customers to design and deploy solutions, tackle complex integration challenges, and ensure they realize meaningful value from our platform. You'll also be a critical link between customers and the product team. WHAT YOU’LL OWN - Customer Implementations - Design, deploy, and optimize solutions tailored to customers' technical environments and business needs. - Technical Consultation - Serve as a trusted advisor to customer engineering teams as they navigate complex implementation challenges. - Customer Success - Promote onboarding, drive adoption, and ensure long-term success through proactive engagement. - Product Feedback - Recognize trends across customers and communicate insights back to the product team. - Technical Troubleshooting - Investigate and resolve integration issues, implementation barriers, and technical inquiries. - Cross-Functional Collaboration - Partner with engineering, product, and GTM teams to enhance the customer experience. - Documentation & Enablement - Create resources that empower customers and internal teams to operate more efficiently. WHAT YOU’LL BRING - Solutions engineering, customer engineering, implementation, technical consulting, or developer support experience - Strong technical foundations - APIs, integrations, and modern software architectures aren't foreign to you - Direct experience working with technical customers in complex environments - Clear communication across a range of audiences - from a junior engineer to a VP of Engineering - A pattern recognition instinct. You notice recurring problems and do something about them - Ownership mindset - you stay with a problem until it's solved - Experience with APIs, integrations, developer tools, or enterprise software is a strong plus ABOUT OUR CLIENT This venture backed AI infrastructure company is developing the connectivity layer that enables AI platforms and B2B software to take meaningful action within the systems businesses rely on. The founding team brings experience from Google, Meta, and AWS. The team is small, retention rates are exceptional, and the technical standards are high. This is an excellent opportunity for professionals who are excited about meaningful ownership and the chance to help shape the future of collaboration between businesses and AI.

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