Software Engineer, Intern
Pylon · On-site
MeritLog read this listing from Pylon's Ashby job board and last checked it on September 9, 2026.
Source: the employer's Ashby job board. Open the original listing for current details.
Job details
- Work model
- On-site
- Salary
- Not listed by source
- Location
- San Francisco
- Occupation
- Software Developers(O*NET 15-1252.00)
- Company website
- customer.io
Hiring context
How this role compares at Pylon
Pylon has 21 live roles in MeritLog’s catalog across 8 job families, and 8 of them are in engineering. 16 of those listings publish a pay range, a disclosure rate of 76%.
Pylon concentrates this hiring in:
Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.
What the role asks for
What you'd do
- Build features so our customers in post-Sales roles (Customer Support & Customer Success) run their operations more efficiently by leveraging AI
- Build prototypes, work independently, iterate quickly, and ship fast
- Have high autonomy, own things end to end, and project manage your own work
- Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
- Collaborate with a strong technical team of senior engineers from places like Samsara, Affinity, Airbnb, and Meta
- You are pursuing a bachelor’s or master’s degree in computer science, engineering, or another related field and are graduating between December 2026 and Summer 2028.
- You have a growth mindset, want to constantly improve, and want to receive feedback
- You're in SF or you're willing to relocate (the internship will take place in Summer 2027)
- (Bonus) You have relevant internship experience or side projects building product features and a demonstration of strong full-stack fundamentals
- (Bonus) You have interned at high-growth startups and can navigate ambiguous environments.
- (Bonus) You highly leverage AI for software development and can juggle multiple workstreams at the same time.
- (Bonus) You have experience with our tech stack (React, Golang, GraphQL, and AWS).
Parsed by MeritLog from the employer’s own posting. The full description follows below.
Job description
PYLON - THE AGENTIC SUPPORT PLATFORM PURPOSE-BUILT FOR B2B. Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself. We're backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io http://Incident.io run their support and customer success workflows on Pylon. We're also featured on the Enterprise Tech 30 List https://www.enterprisetech30.com/. WHAT YOU'LL DO - Build features so our customers in post-Sales roles (Customer Support & Customer Success) run their operations more efficiently by leveraging AI - Build prototypes, work independently, iterate quickly, and ship fast - Have high autonomy, own things end to end, and project manage your own work - Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way - Collaborate with a strong technical team of senior engineers from places like Samsara, Affinity, Airbnb, and Meta WHAT WE’RE LOOKING FOR - You are pursuing a bachelor’s or master’s degree in computer science, engineering, or another related field and are graduating between December 2026 and Summer 2028. - You have a growth mindset, want to constantly improve, and want to receive feedback - You're in SF or you're willing to relocate (the internship will take place in Summer 2027) - (Bonus) You have relevant internship experience or side projects building product features and a demonstration of strong full-stack fundamentals - (Bonus) You have interned at high-growth startups and can navigate ambiguous environments. - (Bonus) You highly leverage AI for software development and can juggle multiple workstreams at the same time. - (Bonus) You have experience with our tech stack (React, Golang, GraphQL, and AWS). OUR PERKS 🚆 Commuter benefits 🌱 Parental leave 🏝️ 14 company holidays + unlimited PTO 🗺️ Annual offsite 🍽 Lunch, dinner, and snacks at the office 🏋️ Fitness stipend MORE ABOUT PYLON Funding: Series B led by a16z and BCV ($51M total raised) Founders: Advith Chelikani https://www.linkedin.com/in/advith/, Robert Eng https://www.linkedin.com/in/robert-eng/, and Marty Kausas https://www.linkedin.com/in/martykausas Team: Currently 100+ and growing!