Service Engineer, Energy Storage
Redwood Materials · Not provided by source
MeritLog read this listing from Redwood Materials's Greenhouse job board and last checked it on September 12, 2026.
Source: the employer's Greenhouse job board. Open the original listing for current details.
Job details
- Work model
- Not provided by source
- Salary
- Conflicting source ranges
- Location
- San Francisco, California, United States
Hiring context
How this role compares at Redwood Materials
Redwood Materials has 140 live roles in MeritLog’s catalog across 10 job families, and 60 of them are in engineering. 0 of those listings publish a pay range, a disclosure rate of 0%.
Redwood Materials concentrates this hiring in:
Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.
Job description
About Redwood Materials Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling - keeping critical minerals in circulation and driving the energy transition. Founded in 2017, we’re delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have. Service Engineer, Energy Storage Position Summary: Redwood Materials is currently searching for a Service Engineer to join as an early member of a new engineering team working on our Battery Energy Storage System product line. You will be responsible for resolving complex technical issues across deployed Battery Energy Storage Systems (BESS). This role supports an Operations and Maintenance (O&M) organization that performs routine monitoring, preventive maintenance, and first-line troubleshooting. Service Engineering serves as the technical escalation path for O&M, owning deep diagnostics, system-level failure analysis, and engineering-driven corrective actions. The Service Engineer ensures safe, reliable, and high-performing asset operation by bridging field operations and engineering, translating operational issues into engineering solutions, and feeding field learnings back into product and system design. This role has the potential of growing into leadership as the team grows. The ideal candidate is highly self-driven, adaptable to a startup environment, and eager to take on both technical and leadership challenges. You’re a leader and a doer, excited about working in a dynamic, fast-paced setting, and want to shape the electrical engineering function within a new department at Redwood. Essential Duties and Responsibilities: • Act as the primary technical escalation point for the O&M organization for issues beyond standard operating procedures • Define clear handoff criteria, escalation thresholds, and response expectations between O&M and Service Engineering • Lead, mentor, and scale a team of Service Engineers providing tier-2 and tier-3 technical support • Own investigation and resolution of complex electrical, controls, software, thermal, and system-integration issues • Translate field and O&M feedback into actionable requirements for Product, Systems, and R&D Engineering teams • Drive improvements in system serviceability, reliability, and maintainability through design and process changes • Own advanced service documentation including troubleshooting guides, decision trees, and service bulletins • Develop technical training materials and support O&M team upskilling on new systems, upgrades, and known issues Desired Qualifications: • Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline • 7+ years of experience supporting complex electromechanical or power electronics systems (BESS, renewable energy, industrial systems) • Deep understanding of BESS system architecture, including batteries, PCS/inverters, EMS, thermal management, and protection systems • Proven experience operating in a tiered support model (O&M → Service Engineering → Product Engineering) • A Passion for sustainability and making the world a better place! Physical Requirements: • Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards Working Conditions: • Environment, such as office or outdoors • Ability to work in challenging working conditions which may include exposure to noise, dust, chemicals, and temperature extremes, while protected by PPE, for extended periods of time • Essential physical requirements, such as climbing, standing, stooping, or typing • Occasional work weekends, nights, or be on-call as a regular part of the job • Travel requirements, up to 40% In accordance with California pay transparency laws, the salary range for this position is listed below. Actual compensation may vary based on a variety of factors, including experience, education, and skills. California Pay Range: $150,000-$207,000 USD The position is full-time. Compensation will be commensurate with experience. We collect personal information (PI) from you in connection with your application for employment with Redwood Materials, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. If you have additional privacy-related questions, please contact us at privacy@redwoodmaterials.com.
Keep exploring