Manager, Restaurant Tech Support
Restaurant365 · Hybrid
This listing is no longer verified as available.
MeritLog keeps this source-backed description for reference. Availability is not verified, and there is no application link here.
Source: the employer's Lever job board. Open the original listing for current details. Availability is not verified for this retained page.
Job details
- Work model
- Hybrid
- Salary
- Not listed by source
- Location
- Mexico City
Job description
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! We're looking for a Product Support Manager to lead one of our Mexico-based support teams. This isn't a role for someone who wants to manage from a distance you'll be close to the work, close to your team, and close to the customer. You'll own day-to-day operations, coach your agents and team leads, drive performance through data, and partner cross-functionally with Product, Engineering, and Customer Success to continuously improve how we serve our customers. If you're energized by building high-performing teams, thrive in a fast-moving SaaS environment, and know how to balance operational discipline with genuine people leadership this role is for you.