OperationsRemote

Enrollment Strategy & Operations

Stedi · Remote

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Last seen by MeritLog September 12, 2026Source: AshbySource version: ashby-public-job-posting-v1

MeritLog read this listing from Stedi's Ashby job board and last checked it on September 12, 2026.

Source: the employer's Ashby job board. Open the original listing for current details.

Job details

Work model: Remote
Salary: Not listed by source
Location: Remote in the USA

Hiring context

How this role compares at Stedi

Stedi has 13 live roles in MeritLog’s catalog across 7 job families, and 1 of them is in operations. 4 of those listings publish a pay range, a disclosure rate of 31%.

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

What you'd do

Contribute and scale the day-to-day operation of Stedi’s transaction enrollment program.
Establish and continuously improve Stedi’s enrollment playbook across thousands of payers that supports a growing percentage of the country’s provider base.
Interface with customers, intermediary clearinghouses, and payers on a daily basis in order to get enrollments approved, improve the systems, and scale the operation.
Create and grow a content management system of payer-specific enrollment steps and feed those steps back into the product and system that you operate.
Collaborate with product to define and ship requirements to improve the enrollments product, both the external version and internal tooling that supports.
Measure the performance of your system by defining metrics, and driving those metrics to levels not achieved by other clearinghouses.
Troubleshoot enrollment issues, solve root causes, and manage customer-related escalations relating to missing ERAs.
All official communication about roles at Stedi will only come from an @stedi.com http://stedi.com email address, or from our official identification verification partner, Persona, @frompersona.com http://frompersona.com.
If you’re unsure whether a message is legitimate or have any concerns, feel free to contact us directly at careers@stedi.com.

What they're asking for

You have experience building operational processes and programs. You’ve seen where systems break down, where bottlenecks emerge, and are excited to come in every day and improve the system. You understand the benefits of compounding small incremental gains.Skill
You are exceptional at staying on top of many open threads simultaneously. You are hyper-responsive, organized, and thorough. You almost never drop balls.Skill
You have a technical background. You love building automations, workflows, and using AI to support end-to-end automation. You might not be a software developer, but you know how to use tools to improve systems and eliminate toil.Skill
You have experience in externally facing roles: You have experience in client-facing roles; ideally within consulting, support, implementation and onboarding, or program management.SkillPreferred
You have a systems mindset. You go beyond helping with the task at hand. You are able to intuitively understand gaps as you work through implementations and are able to articulate those to the product, payer operations, and engineering team.Skill
You do what it takes to get the job done. You are resourceful, self-motivating, self-disciplined, and don’t wait to be told what to do. You put in the hours.Skill
You move quickly. We move quickly as an organization. This requires an ability to match our pace and not get lost by responding with urgency (both externally to payers and internally to stakeholders), communicating what you are working on, and proactively asking for help or feedback when you need it.Skill

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

WE'RE BUILDING A NEW HEALTHCARE CLEARINGHOUSE Stedi is the only headless clearinghouse and RCM engine. Headless means every part of our product is accessible via API. Developers and AI agents build their own interface on top of it. By offering modern, AI-ready APIs alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. Stedi was ranked by Ramp https://ramp.com/data/top-saas-vendors-on-ramp-march-2026 as one of the fastest-growing SaaS vendors. Stedi has lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company's infrastructure; a passion for automation and eliminating toil; and $142 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more. To see what we ship, watch the 2026 Stedi Keynote https://www.youtube.com/watch?v=MxyCUNAr9Y8. To learn more about how we work, watch our founder Zack's interview with First Round Capital https://www.youtube.com/watch?v=IO6sR-i5rSs. WHAT IS TRANSACTION ENROLLMENT? Stedi is an API-first healthcare clearinghouse. By offering a modern API interface for running eligibility checks, processing claims, and ingesting ERAs, healthcare technology businesses are able to exchange transactions with payers without dealing with the EDI protocol or carrier-specific connectivity. Transaction enrollment is the process of registering a provider with a payer to exchange specific healthcare transactions. It involves submitting information about the provider, including their name, tax ID, NPI, billing address, and contact information. Transaction enrollment is the most toilsome process that revenue cycle businesses and teams have to manage. Thousands of payers, each with their own quirky enrollment experience. Form fills, faxes, PDFs, wet signature, and provider portal all stand in the way of reconciling financials and processing transactions. WHAT ARE WE LOOKING FOR? We’re looking for an individual to understand, support, and optimize Stedi’s transaction enrollment operations end-to-end: the systems, automations, communications, and payer interactions that together produce a seamless enrollment experience for our customers and their providers. This is a hands-on individual contributor role. You will be personally in the weeds - building automations, running data analysis, collaborating with product and engineering - aligned to the north star goal of processing as many enrollments as possible with little to no human intervention. You’ll work directly with customers, internal operations teams, engineering, product, payers, and intermediaries. The work moves extraordinarily fast and sits in the critical path for our customers, our business, and our revenue. WHO YOU ARE - You have experience building operational processes and programs. You’ve seen where systems break down, where bottlenecks emerge, and are excited to come in every day and improve the system. You understand the benefits of compounding small incremental gains. - You are exceptional at staying on top of many open threads simultaneously. You are hyper-responsive, organized, and thorough. You almost never drop balls. - You have a technical background. You love building automations, workflows, and using AI to support end-to-end automation. You might not be a software developer, but you know how to use tools to improve systems and eliminate toil. - You have experience in externally facing roles: You have experience in client-facing roles; ideally within consulting, support, implementation and onboarding, or program management. - You have a systems mindset. You go beyond helping with the task at hand. You are able to intuitively understand gaps as you work through implementations and are able to articulate those to the product, payer operations, and engineering team. - You do what it takes to get the job done. You are resourceful, self-motivating, self-disciplined, and don’t wait to be told what to do. You put in the hours. - You move quickly. We move quickly as an organization. This requires an ability to match our pace and not get lost by responding with urgency (both externally to payers and internally to stakeholders), communicating what you are working on, and proactively asking for help or feedback when you need it. WHAT YOU'LL DO - Contribute and scale the day-to-day operation of Stedi’s transaction enrollment program. - Establish and continuously improve Stedi’s enrollment playbook across thousands of payers that supports a growing percentage of the country’s provider base. - Interface with customers, intermediary clearinghouses, and payers on a daily basis in order to get enrollments approved, improve the systems, and scale the operation. - Create and grow a content management system of payer-specific enrollment steps and feed those steps back into the product and system that you operate. - Collaborate with product to define and ship requirements to improve the enrollments product, both the external version and internal tooling that supports. - Measure the performance of your system by defining metrics, and driving those metrics to levels not achieved by other clearinghouses. - Troubleshoot enrollment issues, solve root causes, and manage customer-related escalations relating to missing ERAs. We’ve been made aware of individuals impersonating the Stedi recruiting team. Please note: - All official communication about roles at Stedi will only come from an @stedi.com http://stedi.com email address, or from our official identification verification partner, Persona, @frompersona.com http://frompersona.com. - If you’re unsure whether a message is legitimate or have any concerns, feel free to contact us directly at careers@stedi.com. We appreciate your attention to this and your interest in joining Stedi. At Stedi, we're looking for people who are deeply curious and aligned to our ways of working. You're encouraged to apply even if your experience doesn't perfectly match the job description.

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