Implementation Manager

Job details

Work model

Hybrid

Salary

Not listed by source

Location

Gurugram, India

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How this role compares at Taboola

Taboola has 85 live roles in MeritLog’s job list across 9 job types, and 16 of them are in other. 0 of those jobs list a pay range. That is 0%.

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Job description

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in India. As a Manager, Publisher (Pub) PS India on the Publisher Professional Services team in our Delhi/Gurgaon office, you’ll lead a global team of Implementation Engineers supporting publisher partners across APAC, EMEA, and the US. You’ll combine hands-on technical leadership with strategic operational management to grow your team’s capabilities, optimize global workflows, and deliver outstanding results for our clients. You’ll empower your team to take on increasingly complex technical implementations while driving operational excellence across the global support function. To thrive in this role, you'll need: • 5+ years of experience in a leadership or management role, directly managing a technical team such as Implementation Engineers, Solutions Engineering, or Professional Services. • Proven experience mentoring and developing technical talent, with a track record of growing a team’s capacity and technical skills from supporting low-complexity tasks to handling higher-complexity project support. • Experience driving global support processes, optimizing workflows, and improving operational efficiency across multi-regional stakeholders. • Experience in change management and team growth, including hiring, onboarding, performance management, and career development. • Proven ability to manage technical operations across multiple regions and align teams on objectives, workflows, and service level agreements. Bonus points if you have: • Familiarity with AI technologies and experience leveraging AI to optimize processes and increase efficiency. • Experience supporting global Enterprise publisher teams across APAC, EMEA, and the US. How you’ll make an impact: • Manage the team’s global operation, overseeing implementation support across APAC, EMEA, and the US and ensuring effective distribution of tasks to maximize support for regional Enterprise Publisher Professional Services teams. • Provide hands-on technical leadership, advanced technical guidance, coaching, and mentorship to Implementation Engineers while building the team’s technical depth. • Identify skill gaps and implement targeted training initiatives that enable the team to support increasingly complex technical implementations. • Lead hiring, onboarding, performance reviews, goal setting, feedback, and career development plans to build and retain a high-performing technical team. • Partner with regional leadership and cross-functional stakeholders to define strategic objectives, workflows, service level agreements, and key performance indicators. • Drive operational excellence by identifying and implementing process improvements, tools, and efficient workflows while tracking performance, support quality, productivity, and strategic value delivered to global stakeholders. Why Taboola? If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about: Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture. Well-being: Competitive benefits and a supportive work environment Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired. Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, and Expedia. Ready to realize your potential? Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need. Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog. About Taboola Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale. #LI-ST1 #LI-Hybrid