Data Collection Technician

Job details

Work model

On-site

Salary

$22 - $22

Location

San Francisco

Company website

docs.google.com

Hiring context

How this role compares at Tacit

Tacit has 13 live roles in MeritLog’s catalog across 5 job families, and 3 of them are in data & analytics. 13 of those listings publish a pay range, a disclosure rate of 100%.

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

About Tacit We are an early-stage, deep tech startup based in San Francisco, developing innovative hardware that rethinks human-computer interaction. We are backed by General Catalyst, Khosla Ventures, and Greylock Partners, with a founding team from Stanford, BrainGate, Oculus, and Tesla. While we can’t reveal too much just yet, our team is tackling cutting-edge engineering challenges to bring revolutionary products to life. About the Role We are looking to hire a Data Collection Technician who has a strong blend of of customer service and operations experience. You'll be the welcoming face of our studies, ensuring participants have a positive experience from start to finish. - Provide exceptional participant support by greeting, onboarding, and guiding study participants through sessions with patience and professionalism. - Manage session logistics including setup, monitoring, and closeout while maintaining meticulous attention to detail. - Serve as the main point of contact for participants, answering questions, addressing concerns, and troubleshooting issues in real-time. - Maintain accurate records by documenting sessions thoroughly using digital tools and following established protocols. - Collaborate daily with the data collection team to ensure seamless workflows and flag any issues that need attention. - This is a full-time position at our location in either San Francisco or San Jose REQUIREMENTS - Schedule flexibility required: Must be available for early morning and evening shifts, and weekend work. - Must be comfortable working in a fast-paced environment. - Strong customer service mindset and interpersonal skills; you genuinely enjoy working with people. - Excellent attention to detail and organizational abilities. - Comfortable staying alert and responsive during long shifts. - Technically proficient and quick to learn new systems. - Familiarity with software tools such as Notion, Airtable, MS Office & Google Workspace. STRONG CANDIDATES MAY HAVE - Prior experience in customer service, hospitality, research, or lab operations. - Experience with scheduling or data management platforms. - Interest in human-computer interaction, psychology, or research operations. DETAILS - Training: Training onsite is at our San Francisco HQ office (South Park) - Schedule: Evening and weekend availability required; must be willing to work between 6am and 10pm - Compensation: $22/hr (Non-exempt position, eligible for overtime pay in accordance with applicable law) - Company size: 30-50 people BENEFITS - Equity package - Comprehensive medical, dental, and vision insurance - 4% 401k matching