customer engineer

Job details

Work model

Remote

Salary

Not listed by source

Location

US / Canada

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How this role compares at Turbopuffer

Turbopuffer has 6 live roles in MeritLog’s job list across 5 job types, and 2 of them are in engineering. 0 of those jobs list a pay range. That is 0%.

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Job description

turbopuffer is looking for someone to help our customers succeed. what you'll do: - debug customer issues, optimize queries - write examples for our docs - live in customer slack channels, helping to solve problems - own customer outcomes must have: - typist - you can write well and can explain complex ideas simply - linux - you're comfortable in terminals and reading logs - python or javascript/typescript - for reproducing issues and building solutions - human - you build trust and keep things productive when everything's on fire - systematic - you methodically work through problems until you've found the root cause nice to have: - k8s experience - vector search or full-text search background - experience with the major cloud platforms tpuf is hardcore & whimsical. we value: - overstep > understep - show > tell - complexity is earned - showing up as part of our customer’s team - making stuff easy to react to

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