Plumbing Service Technician

Job details

Work model

On-site

Salary

$18 – $40 per hour

Location

535 N Locust Grove Rd

Hiring context

How this role compares at Ultimate Heating & Air, Inc

Ultimate Heating & Air, Inc has 8 live roles in MeritLog’s catalog across 2 job families, and 2 of them are in operations. 4 of those listings publish a pay range, a disclosure rate of 50%.

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

Job description

Deliver Excellence. Solve Problems. Build Customer Trust. At Ultimate Heating, Air & Plumbing, we’ve spent over 20 years building a reputation for excellence in the Boise Valley-and we’re continuing to grow. We’re looking for a Plumbing Service Technician who takes pride in their work, delivers high-quality service, and creates strong customer experiences on every call. This role is critical to our success-you are the face of the company in the home, responsible for solving problems, building trust, and representing our standard of excellence. If you are driven, accountable, and customer-focused, this is your opportunity to join a high-performing team. What You’ll Get Compensation & Benefits: • Pay: $18.00 – $40.00 per hour (Training Pay) • Performance-based earning • Medical, dental, and vision insurance • 401(k) with company match • Paid Time Off & Holidays Tools & Support: • Company vehicle, phone, and iPad • Company-provided uniforms • Fully stocked support and resources Growth & Development: • In-house training school • Ongoing technical and customer service training • Leadership development opportunities Team & Culture: • Strong team environment focused on performance and accountability • Company events, bonuses, and perks (Boise Hawks tickets, team outings) • Year-round work and career stability The Role (What You’ll Own) This is not just fixing plumbing issues-this is about delivering a professional, high-quality customer experience from start to finish. You will: • Diagnose and resolve plumbing issues • Educate customers and recommend solutions • Represent the company with professionalism and confidence Key Responsibilities Service & Technical Execution: • Perform residential and light commercial plumbing repairs and installations • Diagnose issues accurately and provide effective solutions • Complete jobs efficiently while maintaining high-quality workmanship Customer Experience: • Build trust with customers through clear communication and professionalism • Explain issues and solutions in a way customers understand • Deliver a 5-star service experience on every call Performance & Accountability: • Take ownership of job performance and results • Maintain productivity, efficiency, and quality standards • Continuously improve through feedback and coaching Standards & Consistency: • Maintain clean and organized job sites • Accurately document job notes and service details • Follow all company processes, procedures, and safety protocols Team Collaboration: • Communicate effectively with dispatch, management, and team members • Support team goals and contribute to a positive work environment What We’re Looking For • 21+ years old with a valid driver’s license and insurable record • Ability to pass a background check and pre-employment drug screen (including marijuana) • Plumbing experience: • Apprentice or Journeyman plumbing license: Required • Strong mechanical aptitude and attention to detail • Knowledge of plumbing systems, codes, and safety standards • Strong communication and customer service skills • Ability to work independently and manage time effectively Important: • This is a customer-facing role-professionalism and communication are critical • You will be expected to deliver both technical excellence and customer experience • Success in this role comes from ownership, accountability, and consistency Experience: • Plumbing: 2+ years (Required) License/Certification: • Apprentice or Journeyman Plumbing License (Required)

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