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Field Automation Scientist, US Midwest

Unchained Labs · Not provided by source

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Last seen by MeritLog September 13, 2026Source: GreenhouseSource version: greenhouse-job-board-v1

MeritLog read this listing from Unchained Labs's Greenhouse job board and last checked it on September 13, 2026.

Source: the employer's Greenhouse job board. Open the original listing for current details.

Job details

Work model: Not provided by source
Salary: $120,000 – $140,000
Location: Midwest US

Hiring context

How this role compares at Unchained Labs

Unchained Labs has 5 live roles in MeritLog’s catalog across 2 job families, and 4 of them are in data & analytics. 0 of those listings publish a pay range, a disclosure rate of 0%.

Unchained Labs concentrates this hiring in:

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

What you'd do

Lead installation, integration testing, site acceptance testing, and customer training of custom lab automation systems
Expertly communicate with customers throughout complex system commissioning and support cases
Work hand-in-hand with customers and internal teams to ramp-up customer applications on newly installed integrated automation systems.
Be a go-to expert on automation software, customer protocols, and system level troubleshooting
Provide on-site and remote support, solving tough problems for customers working in a wide range of scientific fields
Be a customer advocate – provide customer feedback and field perspective to make us better
Timely documentation of issues and solutions using Salesforce CRM
Travel to customer sites within the US and Canada and occasionally internationally (travel ~50%)

What they're asking for

Deep commitment to customer successSkill
Bachelor’s degree in a STEM field; graduate level preferredEducationPreferred
Proven hands-on applications, service, or technical support experience for complex lab automation equipment; familiarity with Junior or Big Kahuna workflow solutions is a huge plusSkill
Experience with a contemporary programming language (such as Python) is neededSkill
Must be knowledgeable in general lab practices and always learning new scienceSkill
Excellent communication skills with the ability to inspire others about automation possibilitiesSkill
Comfortable with a dynamic work environment and schedule, including working on multiple projects and application areas in a day and managing flexible travel plansSkill
Gritty, confident, and cool under pressureSkill
Self-driven and solutions-oriented to thrive in an environment of high-performance expectationsSkill
Location preferred – US, Midwest or east coastSkillPreferred

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

Field Automation Scientist, US, Midwest The Top Line Here’s the deal. We’re all about helping researchers break free from tools that just don’t cut it. Unleashing problem-tackling products that make a huge difference in the real science they do every day. That’s our mantra, our promise and we own it. Our tribe is different. We thrive on moving fast, taking risks and persevering through failure. We embrace the unknown and we are happy to make mistakes. We are there for each other and we crave diversity because we know that building a truly diverse tribe will make us better at everything. The Job We are seeking a top-notch, US-based (Midwest) Field Automation Scientist to commission state-of-the-art laboratory automation workflow solutions and optimize customer applications for the west coast. This job is all about adeptly supporting Stuntman, Big Kahuna, Junior, Big Tuna and integrated 3rd party lab automation equipment while building fabulous relationships with customers. You will enable customers to meet their workflow automation goals thereby making an oversized impact on customer and Unchained Labs success. This is your rare opportunity play a huge role in accelerating customer development in high throughput. Responsibilities • Lead installation, integration testing, site acceptance testing, and customer training of custom lab automation systems • Expertly communicate with customers throughout complex system commissioning and support cases • Work hand-in-hand with customers and internal teams to ramp-up customer applications on newly installed integrated automation systems. • Be a go-to expert on automation software, customer protocols, and system level troubleshooting • Provide on-site and remote support, solving tough problems for customers working in a wide range of scientific fields • Be a customer advocate – provide customer feedback and field perspective to make us better • Timely documentation of issues and solutions using Salesforce CRM • Travel to customer sites within the US and Canada and occasionally internationally (travel ~50%) Qualifications • Deep commitment to customer success • Bachelor’s degree in a STEM field; graduate level preferred • Proven hands-on applications, service, or technical support experience for complex lab automation equipment; familiarity with Junior or Big Kahuna workflow solutions is a huge plus • Experience with a contemporary programming language (such as Python) is needed • Must be knowledgeable in general lab practices and always learning new science • Excellent communication skills with the ability to inspire others about automation possibilities • Comfortable with a dynamic work environment and schedule, including working on multiple projects and application areas in a day and managing flexible travel plans • Gritty, confident, and cool under pressure • Self-driven and solutions-oriented to thrive in an environment of high-performance expectations • Location preferred – US, Midwest or east coast Compensation The US base salary range for this full-time position is $120,000 - $140,000. This salary range is an estimate, and the actual base salary may vary based on the Company’s compensation practices. This role is also eligible for our bonus program, comprehensive health, and retirement benefit programs. US Jobs must have pay transparency on all JD's US pay range $120,000-$140,000 USD

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