EngineeringHybrid

Member of Technical Staff, Infrastructure Engineer

Vapi · Hybrid

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Last seen by MeritLog September 12, 2026Source: AshbySource version: ashby-public-job-posting-v1

MeritLog read this listing from Vapi's Ashby job board and last checked it on September 12, 2026.

Source: the employer's Ashby job board. Open the original listing for current details.

Job details

Work model: Hybrid
Salary: $280K - $314K
Location: San Francisco
Company website: www.daily.co

Hiring context

How this role compares at Vapi

Vapi has 35 live roles in MeritLog’s catalog across 8 job families, and 12 of them are in engineering. 34 of those listings publish a pay range, a disclosure rate of 97%.

This role's posted range of $280K - $314K sits above 97% of the 33 other Vapi roles quoted over the same currency and period.

Vapi concentrates this hiring in:

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

What you'd do

30 Days: Learn Vapi’s architecture, production environment, incident history, and reliability practices. Build context with the Infrastructure and product engineering teams, then contribute an initial operational or reliability improvement.
60 Days: Own a reliability workstream across observability, incident response, capacity, performance, or production automation. Reduce manual work and improve how the team detects, understands, and responds to failures.
90 Days: Become the go-to owner for a meaningful part of Vapi’s reliability surface. Deliver a durable improvement to failure prevention or recovery, and propose a roadmap for the next reliability investments.

What they're asking for

You are a senior or staff-level software engineer with meaningful SRE, production engineering, or infrastructure experience in distributed systems.Skill
You write production-quality software and have built reliability tooling or automation yourself, rather than relying only on operational process.Skill
You have deep experience with observability, incident response, failure analysis, capacity, and the practices that keep production systems healthy.Skill
You are comfortable with Kubernetes, networking, and cloud infrastructure, and you can debug across application and infrastructure boundaries.Skill
You reason clearly about failure modes and can balance reliability investments with product and engineering velocity.Skill
Experience with real-time networking or telephony, Envoy, Postgres, Redis, Kafka, Aurora, ClickHouse, or a Google-style SRE environment is a strong plus.Skill
Build something worthy of loveSkill
Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.Skill
Commit and follow throughSkill
We finish what we start and build trust by being people others can count on.Skill
Why not today?Skill
We value urgency and momentum. The fastest path to customer value usually wins.Skill
Seek raw inputSkill
We go directly to customers, data, and teammates instead of relying on summaries or assumptions.Skill
It’s our problemSkill
We operate as one team. We share credit, own mistakes together, and support each other when things get hard.Skill
Be direct and kindSkill
We give feedback clearly, respectfully, and without delay.Skill
Generational impact: Build the human interface for every businessSkill
Ownership culture: 70% of the company are previous foundersSkill
Kind team: The founders, Jordan and Nikhil, are CanadiansSkill
Tier-1 Investors: YC, KP seed, Bessemer Series ASkill

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

Vapi (/ˈVɑːpi/): - Voice AI that resolves, not transfers - Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life - Trusted by 1 million developers building the future of voice agents - Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised - Try talking to Vapi now! https://vapi.ai/ VAPI (/ˈVⱭːPI/): - Voice AI that resolves, not transfers - Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life - Trusted by 1 million developers building the future of voice agents - Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised - Try talking to Vapi now! https://vapi.ai/ WHY THIS ROLE: - Vapi’s real-time voice platform depends on core infrastructure across compute, storage, networking, and telephony. As usage grows, reliability has to be designed into the systems our customers depend on. - We’re adding a dedicated SRE profile to our five-person Infrastructure team. We need a software-first engineer who can build tooling and automation, improve observability, and turn operational lessons into lasting engineering improvements. - This role has a distinct focus from our broader Infrastructure Engineer role because it requires deep reliability and operability judgment. You’ll join a calibrated team and work on latency-sensitive systems at meaningful scale. This role is based in San Francisco. WHAT YOU’LL DO: - 30 Days: Learn Vapi’s architecture, production environment, incident history, and reliability practices. Build context with the Infrastructure and product engineering teams, then contribute an initial operational or reliability improvement. - 60 Days: Own a reliability workstream across observability, incident response, capacity, performance, or production automation. Reduce manual work and improve how the team detects, understands, and responds to failures. - 90 Days: Become the go-to owner for a meaningful part of Vapi’s reliability surface. Deliver a durable improvement to failure prevention or recovery, and propose a roadmap for the next reliability investments. WHO YOU ARE: - You are a senior or staff-level software engineer with meaningful SRE, production engineering, or infrastructure experience in distributed systems. - You write production-quality software and have built reliability tooling or automation yourself, rather than relying only on operational process. - You have deep experience with observability, incident response, failure analysis, capacity, and the practices that keep production systems healthy. - You are comfortable with Kubernetes, networking, and cloud infrastructure, and you can debug across application and infrastructure boundaries. - You reason clearly about failure modes and can balance reliability investments with product and engineering velocity. - Experience with real-time networking or telephony, Envoy, Postgres, Redis, Kafka, Aurora, ClickHouse, or a Google-style SRE environment is a strong plus. HOW WE WORK: - Build something worthy of love - Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate. - Commit and follow through - We finish what we start and build trust by being people others can count on. - Why not today? - We value urgency and momentum. The fastest path to customer value usually wins. - Seek raw input - We go directly to customers, data, and teammates instead of relying on summaries or assumptions. - It’s our problem - We operate as one team. We share credit, own mistakes together, and support each other when things get hard. - Be direct and kind - We give feedback clearly, respectfully, and without delay. WHY VAPI: - Generational impact: Build the human interface for every business - Ownership culture: 70% of the company are previous founders - Kind team: The founders, Jordan and Nikhil, are Canadians - Tier-1 Investors: YC, KP seed, Bessemer Series A WHAT WE OFFER: - Real stake: We offer a base salary of $280,000 to $314,000 and excellent equity ownership - Comprehensive health coverage: medical, dental, and vision plans - Team love: We love hanging out, and we do quarterly off-sites - Flexible time off: take what you need - More: catered meals, transportation, gym, and a $10k annual L&D budget

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