EngineeringHybrid

Member of Technical Staff, Site Reliablity Engineer

Vapi · Hybrid

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Last seen by MeritLog September 12, 2026Source: AshbySource version: ashby-public-job-posting-v1

MeritLog read this listing from Vapi's Ashby job board and last checked it on September 12, 2026.

Source: the employer's Ashby job board. Open the original listing for current details.

Job details

Work model: Hybrid
Salary: $200K - $270K
Location: San Francisco
Company website: www.daily.co

Hiring context

How this role compares at Vapi

Vapi has 35 live roles in MeritLog’s catalog across 8 job families, and 12 of them are in engineering. 34 of those listings publish a pay range, a disclosure rate of 97%.

This role's posted range of $200K - $270K sits above 70% of the 33 other Vapi roles quoted over the same currency and period.

Vapi concentrates this hiring in:

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

What you'd do

30 Day: Join the oncall rotation. Walk the 15 stability-gap incidents and turn the patterns into a prioritized reliability backlog. Define the first set of SLOs for the call-completion path.
60 Day: Stand up error budgets and SLO-based alerting in Chronosphere/Prometheus for the highest-impact services. Run the first proper load test against provider rate limits and per-org concurrency. Tune autoscaling for wscaler / workerpool-cron-scaler.
90 Day: Ship a real platform service - capacity forecaster, auto-remediation, or oncall tooling - in Go or TypeScript. Own the postmortem process. Drive a measurable improvement in p99 call completion or MTTR.

What they're asking for

You’ve run incident command and postmortem discipline at scale on a real oncall rotation.Skill
You’ve operated SLOs and error budgets in Chronosphere, Prometheus, Grafana, or Datadog.Skill
You’ve done capacity planning and load testing for production systems with real users.Skill
You’re fluent in Kubernetes production ops: pod crash diagnosis, HPA/VPA tuning, PodDisruptionBudgets, graceful shutdown.Skill
You know backpressure and autoscaling patterns - KEDA, custom metrics scaling.Skill
You ship code, not just scripts. You can build platform services in Go or TypeScript (matches Vapi’s cluster-manager, database-health, wscaler, incidentManager).SkillPreferred
Real-time / latency-sensitive product background where degraded means a dropped call, not a slow dashboard.SkillPreferred
Languages: Go and TypeScript (you ship code, not just scripts), Bash.SkillPreferred
Observability: Chronosphere, Prometheus, Grafana, Datadog, OpenTelemetry.SkillPreferred
Orchestration: Kubernetes on EKS - production ops (HPA/VPA tuning, PodDisruptionBudgets, graceful shutdown, pod crash diagnosis).SkillPreferred
Autoscaling and backpressure: KEDA, custom metrics scaling (matches Vapi’s wscaler and workerpool-cron-scaler).SkillPreferred
Load testing: script-based load testing, provider rate-limit auditing, per-org concurrency auditing.SkillPreferred
Vapi services you’ll touch or build: cluster-manager, database-health, wscaler, incidentManager.SkillPreferred
A real-time / latency-sensitive product (Discord, Zoom, Mux, Twitch, Twilio, LiveKit, Cloudflare, a trading firm, a gaming backend), or a FAANG SRE / Production Engineer (Google, Uber, Twitter/X, Meta) who misses being hands-on.SkillPreferred
Weak fit: SRE from analytics or CRM backends where “degraded” means a slow dashboard, not a dropped call. Anyone uncomfortable reading or writing code.SkillPreferred
Generational impact: Build the human interface for every businessSkillPreferred
Ownership culture: 70% of the company are previous foundersSkillPreferred
Kind team: The founders, Jordan and Nikhil, are CanadiansSkillPreferred
Tier-1 Investors: YC, KP seed, Bessemer Series ASkillPreferred

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

Vapi (/ˈVɑːpi/): - Voice AI that resolves, not transfers - Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life - Trusted by 1 million developers building the future of voice agents - Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised - Try talking to Vapi now! https://vapi.ai/ WHY WE’RE HIRING THIS ROLE: - 99.99% call completion is the number this role drives. Vapi runs live phone calls - a p99 spike means callers drop. We’ve had 15 stability-gap outages worth learning from, and we need someone who runs incident command, owns SLOs and error budgets, and builds the reliability culture from scratch. - This is not a bash-and-YAML role. You’ll ship code (Go or TypeScript) for services that monitor and manage the platform: auto-remediation, capacity forecasters, oncall tooling. Capacity planning, load testing, and KEDA-based autoscaling for Vapi’s wscaler and workerpool-cron-scaler are on your plate. WHAT YOU’LL DO: - 30 Day: Join the oncall rotation. Walk the 15 stability-gap incidents and turn the patterns into a prioritized reliability backlog. Define the first set of SLOs for the call-completion path. - 60 Day: Stand up error budgets and SLO-based alerting in Chronosphere/Prometheus for the highest-impact services. Run the first proper load test against provider rate limits and per-org concurrency. Tune autoscaling for wscaler / workerpool-cron-scaler. - 90 Day: Ship a real platform service - capacity forecaster, auto-remediation, or oncall tooling - in Go or TypeScript. Own the postmortem process. Drive a measurable improvement in p99 call completion or MTTR. WHO YOU ARE: Must-haves - You’ve run incident command and postmortem discipline at scale on a real oncall rotation. - You’ve operated SLOs and error budgets in Chronosphere, Prometheus, Grafana, or Datadog. - You’ve done capacity planning and load testing for production systems with real users. - You’re fluent in Kubernetes production ops: pod crash diagnosis, HPA/VPA tuning, PodDisruptionBudgets, graceful shutdown. - You know backpressure and autoscaling patterns - KEDA, custom metrics scaling. Nice-to-haves - You ship code, not just scripts. You can build platform services in Go or TypeScript (matches Vapi’s cluster-manager, database-health, wscaler, incidentManager). - Real-time / latency-sensitive product background where degraded means a dropped call, not a slow dashboard. Tech stack you’ll work in - Languages: Go and TypeScript (you ship code, not just scripts), Bash. - Observability: Chronosphere, Prometheus, Grafana, Datadog, OpenTelemetry. - Orchestration: Kubernetes on EKS - production ops (HPA/VPA tuning, PodDisruptionBudgets, graceful shutdown, pod crash diagnosis). - Autoscaling and backpressure: KEDA, custom metrics scaling (matches Vapi’s wscaler and workerpool-cron-scaler). - Load testing: script-based load testing, provider rate-limit auditing, per-org concurrency auditing. - Vapi services you’ll touch or build: cluster-manager, database-health, wscaler, incidentManager. Where you likely come from - A real-time / latency-sensitive product (Discord, Zoom, Mux, Twitch, Twilio, LiveKit, Cloudflare, a trading firm, a gaming backend), or a FAANG SRE / Production Engineer (Google, Uber, Twitter/X, Meta) who misses being hands-on. - Weak fit: SRE from analytics or CRM backends where “degraded” means a slow dashboard, not a dropped call. Anyone uncomfortable reading or writing code. WHY VAPI: - Generational impact: Build the human interface for every business - Ownership culture: 70% of the company are previous founders - Kind team: The founders, Jordan and Nikhil, are Canadians - Tier-1 Investors: YC, KP seed, Bessemer Series A WHAT WE OFFER: - Real stake: We offer a competitive salary and excellent equity ownership - Comprehensive health coverage: medical, dental, and vision plans - Team love: We love hanging out, and we do quarterly off-sites - Flexible time off: take what you need More: catered meals, transportation, gym, and a $10k annual L&D budget

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