EngineeringRemote

Product Expert - Veeva CRM

veeva · Remote

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Last seen by MeritLog September 12, 2026Source: LeverSource version: lever-postings-v1

MeritLog read this listing from veeva's Lever job board and last checked it on September 12, 2026.

Source: the employer's Lever job board. Open the original listing for current details.

Job details

Work model: Remote
Salary: Conflicting source ranges
Location: Massachusetts - Boston
Company website: www.veeva.com

Hiring context

How this role compares at veeva

veeva has 908 live roles in MeritLog’s catalog across 11 job families, and 172 of them are in engineering. 54 of those listings publish a pay range, a disclosure rate of 6%.

veeva concentrates this hiring in:

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

What the role asks for

What you'd do

Be the product evangelist and provide subject matter expertise for Veeva CRM
Stay up to date with the latest features, capabilities, and roadmap direction
Share product information and best practices and educate customers on Veeva CRM through customer meetings and online communities
Engage with customer stakeholders to share our product vision and roadmap
Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction
Collaborate with the wider Product team to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings
Provide support to all areas in the organization, including Services, Strategy, Sales & Product Support

What they're asking for

A must-have is 3+ years experience administrating and/or implementing Veeva CRMExperience
Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiencesSkill
Experience interacting with customers and internal teams, both in-person and remoteSkill
Strong analytical and communication skills; written, verbal, and formal presentationSkill
Self-directed team player with a positive attitudeSkill
Willingness to travel up to 10%Skill
Creating materials for technical & non-technical audiencesSkillPreferred
Experience with video editing softwareSkillPreferred
Experience performing software demonstrationsSkillPreferred
Experience managing an online communitySkillPreferred
Follow the application process and submit your resume.SkillPreferred
Within 3 days, you will receive a link to a personality assessment administered by a third party.SkillPreferred
Once you complete the assessment, our team will review your full application package and follow up via email with our decision.SkillPreferred
If moving to the interview stage, the process is as follows:SkillPreferred
A conversation with the hiring managerSkillPreferred
A practical case exerciseSkillPreferred
A final conversation with our group's Senior Leader.SkillPreferred
Once all interviews are complete, the manager will be in touch with a final decision.SkillPreferred

Parsed by MeritLog from the employer’s own posting. The full description follows below.

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role As the Product Expert, you will be part of the Product organization focused on Veeva CRM, bringing the voice of the customer to influence the product roadmap. Product Experts are a lead voice in our online communities, customer meetings, in-person events, and creating resources for both internal and external teams to realize the value of the innovation within our products. This is a great opportunity for someone who is knowledgeable and passionate about Veeva CRM and is excited about working closely with customers to help make them successful. Note: This is not a QA Engineering role. What You'll Do • Be the product evangelist and provide subject matter expertise for Veeva CRM • Stay up to date with the latest features, capabilities, and roadmap direction • Share product information and best practices and educate customers on Veeva CRM through customer meetings and online communities • Engage with customer stakeholders to share our product vision and roadmap • Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction • Collaborate with the wider Product team to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings • Provide support to all areas in the organization, including Services, Strategy, Sales & Product Support Requirements • A must-have is 3+ years experience administrating and/or implementing Veeva CRM • Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences • Experience interacting with customers and internal teams, both in-person and remote • Strong analytical and communication skills; written, verbal, and formal presentation • Self-directed team player with a positive attitude • Willingness to travel up to 10% Nice to Have • Creating materials for technical & non-technical audiences • Experience with video editing software • Experience performing software demonstrations • Experience managing an online community Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume. • Within 3 days, you will receive a link to a personality assessment administered by a third party. • Once you complete the assessment, our team will review your full application package and follow up via email with our decision. • If moving to the interview stage, the process is as follows: • A conversation with the hiring manager • A practical case exercise • A final conversation with our group's Senior Leader. • Once all interviews are complete, the manager will be in touch with a final decision. Perks & Benefits • Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program Compensation • Base pay: $55,000 - $225,000 • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. #LI-RemoteUS #LI-Associate Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

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