Staff ServiceNow Platform Engineer

Job details

Work model

Hybrid

Salary

$228,000 - $273,000

Location

Foster City, CA

Hiring context

How this role compares at Zoox

Zoox has 245 live roles in MeritLog’s catalog across 11 job families, and 128 of them are in engineering. 230 of those listings publish a pay range, a disclosure rate of 94%.

This role's posted range of $228,000 - $273,000 sits above 72% of the 223 other Zoox roles quoted over the same currency and period.

Counted across the job boards MeritLog tracks, at the time this page was served. Pay comparisons use only listings that publish a complete range in the same currency and period.

Job description

Zoox is looking for a Staff ServiceNow Platform Engineer to own the long-term vision and strategic direction for our ServiceNow platform, while also staying hands-on enough to build, prototype, and directly evaluate the technical work delivered by others. Day-to-day operational support and steady-state ticket/config work will be delivered by a managed services partner, but this person is expected to roll up their sleeves on high-value, high-visibility, or novel work - new module rollouts, architecture proofs-of-concept, complex integrations - rather than hand everything to the vendor. This role requires someone who has deep ServiceNow development experience and has grown into a strategic, vendor-facing leader - someone equally comfortable setting a multi-year platform vision with executive stakeholders, writing/reviewing flows and scripts themselves when it matters, and holding a managed services vendor and contractor team accountable to SLAs and outcomes.

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