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Customer Service Representatives pay in San Jose-Sunnyvale-Santa Clara, CA and Wichita Falls, TX
The May 2025 BLS OEWS median for Customer Service Representatives is $60,480 per year in San Jose-Sunnyvale-Santa Clara, CA. It is $36,370 per year in Wichita Falls, TX. San Jose-Sunnyvale-Santa Clara, CA is 66.3% above Wichita Falls, TX on the published median.
Both rows use SOC 43-4051 and the same annual wage metric. Median means the middle of each area's published wage spread. It is not one worker's pay. The larger median is not proof that one place gives a better job or a better result. It is one wage fact from one source period.
BLS lists 8,860 wage and salary jobs in San Jose-Sunnyvale-Santa Clara, CA and 910 in Wichita Falls, TX. Those are survey job counts, not open posts. Read pay, job scale, local share, and price level as separate facts before you make a choice.
Evidence: bls-oews-may-2025 · Rule: same-soc-same-metric-pair · nominal-median-gap · employment-not-openings